Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Marisa Hall

Frankfort,OH

Summary

Dynamic phlebotomist with extensive experience at Quest Diagnostics, recognized for enhancing patient satisfaction through compassionate care and effective communication. Proficient in venipuncture and specimen handling, I excel in high-pressure environments, consistently improving processes to reduce wait times and ensure quality control. Committed to continuous education and team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Phlebotomist

Quest Diagnostics
12.2024 - 07.2025
  • Led initiatives for continuous education among staff regarding advancements in phlebotomy techniques and technologies.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged and shipped specimens to central lab daily.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.

Phlebotomist

Adena Regional Medical Center
12.2022 - 10.2024
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Maintained accurate records of patient information and laboratory results in compliance with regulatory standards.
  • Trained and mentored junior staff in phlebotomy procedures and best practices to enhance team performance.
  • Implemented process improvements that reduced sample collection time while maintaining high-quality standards.
  • Coordinated with healthcare teams to streamline patient flow and optimize blood draw schedules for efficiency.
  • Conducted quality control checks on equipment and supplies to ensure reliability and adherence to protocols.
  • Responded effectively to adverse reactions during blood draws, ensuring patient care remained a top priority.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

PCA

Adena Regional Medical Center
11.2021 - 12.2022
  • Provided compassionate care and support to patients in daily activities, promoting dignity and independence.
  • Assisted nursing staff with patient monitoring and documentation, ensuring accurate health records and compliance.
  • Implemented safety protocols during patient transfers, minimizing risks and enhancing overall patient well-being.
  • Trained new staff on best practices for patient care, fostering a collaborative work environment and improving team efficiency.

STNA

National Church Residences
05.2019 - 11.2021

Role of a stna provides physical support to assist patients/residents/clients or inmates in performing daily actvitity. including raising out of bed, bathing, dressing, feeding, toilteing , walking and excersing. The role of a stna also helps feed the residents if need help in eating, showering and other things the resident needs.

STNA

Crestview Rehabilitation Center
05.2017 - 05.2019

Role of a stna provides physical support to assist patients/residents/clients or inmates in performing daily actvitity. including raising out of bed, bathing, dressing, feeding, toilteing , walking and excersing. The role of a stna also helps feed the residents if need help in eating, showering and other things the resident needs.

Education

Adena High School
Frankfort, OH
05-2018

High School Diploma -

Pickaway Ross Carrier
Chillicothe, OH
05-2018

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Calls patients
  • Waits on patients
  • Interacts well with fellow employees
  • Urine drug screens
  • Breath tests
  • Computer skills
  • Serves patients meals
  • Gives patient's bath/showers
  • Attends to patients needs
  • Butterfly needle technique
  • Paperwork processing
  • Quality control
  • Pediatric phlebotomy
  • Recording data
  • Patient preparation
  • Geriatric phlebotomy
  • Health and safety
  • Medical terminology
  • Technical troubleshooting

Certification

  • Certified (STNA)- expried in 2023
  • CPR

Languages

English
Full Professional

Timeline

Phlebotomist

Quest Diagnostics
12.2024 - 07.2025

Phlebotomist

Adena Regional Medical Center
12.2022 - 10.2024

PCA

Adena Regional Medical Center
11.2021 - 12.2022

STNA

National Church Residences
05.2019 - 11.2021

STNA

Crestview Rehabilitation Center
05.2017 - 05.2019

Adena High School

High School Diploma -

Pickaway Ross Carrier