Marisa Hayes
Providence,RI
Summary
A compassionate, skilled, and empathetic Mental Health Counselor seeking a full-time position which utilizes my expertise and acquired skills in counseling. Experiences in conducting individual and group counseling sessions while providing support to individuals who are experiencing complex issues that have a significant impact on their well-being. Specializing in substance abuse, anxiety, depression, suicidal ideation, and identity. Providing psychoeducation to patients as they establish goals, while providing necessary skills to promote changed behavior and improved mental well-being.
Overview
13
13
years of professional experience
Work History
Eligibility Technician II (Lobby)
Department of Human Services
04.2022 - Current
- Under supervision, determining initial and continuing eligibility for clients based on laws, regulations and program policy
- Assisting existing recipients and new applicants with the understanding of their rights and responsibilities
- Working with ABAWDS policy
- Work with RI Bridges programs such as Supplemental Nutrition Assistance Program (SNAP), Childcare Assistance Program, Cash Assistance (Rhode Island Works) & Medical Assistance programs such as Medicaid and Medicare
- Assisting vulnerable families who express needs for case management with social services
- Reviewing and monitoring cases by contacting clients, outside agencies, and employers to ensure continuing eligibility.
Eligibility Technician I
Department of Human Services
01.2018 - 04.2022
- Under supervision, determining initial and continuing eligibility for clients based on laws, regulations, and program policy
- Assisting existing recipients and new applicants with the understanding of their rights and responsibilities
- Working with ABAWDS policy
- Work with RI Bridges programs such as Supplemental Nutrition Assistance Program (SNAP), Childcare Assistance Program, Cash Assistance (Rhode Island Works) & Medical Assistance programs such as Medicaid and Medicare
- Assisting Families who express needs for case management with social services
- Reviewing and monitoring cases by contacting clients, outside agencies and employers to ensure continuing eligibility.
Data Entry Operator
Department of Human Services
01.2014 - 01.2018
- Prepare and verify data for computer entry
- Processing customer's information and documents, sorting and compiling information for entry
- Entering customer account information in alphabetical and numeric order
- Maintaining requirements by following data program techniques and procedures
- Combining and preparing data for system when customer information is complete, incomplete, reentering, correcting, and reviewing data
- Securing information on database
- Maintaining customer confidentiality
- Contributing to team by accomplishing related result.
Direct Support Professional
Groden Center Network
01.2011 - 01.2014
- Provided direct care to adults who are developmentally disabled
- Assisted individuals in daily living skills, community living, community employment, and recreational activities
- Responsibilities included providing one on one support for individuals across a variety of community settings
- Assisting with social and vocational skill development.
Education
Master of Science - Clinical Mental Health Counseling
Rhode Island College- Graduate School
Rhode Island 05.2024
Bachelor of Arts - Psychology
Rhode Island College
Rhode Island 05.2021
Associate of Arts -
Community College of Rhode Island
Rhode Island 05.2019
Skills
- Group therapy facilitation
- Group psychotherapy expert
- Risk Assessments
- Mental health evaluations
- Case Documentation
- Clinical interventions
- Group Counseling
- Facilitating counseling sessions
- Building rapport
- Clinical Documentation
- Crisis Intervention
- Goal Setting
- Individual Counseling
Practicum And Internship
Amos House, 01/2023, 05/2024, Providing a safe space for client to foster their capacities and coping mechanism in which help improve their daily lives and experiences., Provided a variety of mindfulness techniques and skills such as CBT, MI, ACT to promote healing while supporting individuals in their journey of recovery., Providing quality case management services., Attended individual and weekly group supervision meetings., Collaborated with social worker, psychiatrist, and case managers to ensure effective treatment plans for clients., Facilitated and CO facilitated group meeting with substance use populations., Provided individual counseling weekly with women in 90 days treatment program., Developed and implemented treatment plans, while defining specific goals and objectives. Revised treatment plans when needed., Updated progress notes, along with termination summaries.
Professional Experiences And Memberships
- Member: American Counseling Association
- Attended: Mental Health Counseling Symposium
- Attended: ARCA's “Re-Thinking Disability” Webinar
- Practicum and Internship: Amos House 90-day Women's Recovery Program
Timeline
Eligibility Technician II (Lobby)
Department of Human Services
04.2022 - Current
Eligibility Technician I
Department of Human Services
01.2018 - 04.2022
Data Entry Operator
Department of Human Services
01.2014 - 01.2018
Direct Support Professional
Groden Center Network
01.2011 - 01.2014
Master of Science - Clinical Mental Health Counseling
Rhode Island College- Graduate School
Bachelor of Arts - Psychology
Rhode Island College
Associate of Arts -
Community College of Rhode Island