Marisa Holcomb
Cincinnati,OH
Summary
I currently work at the YMCA Kids Club, caring for children ages 6 weeks to 9 years, I also run our church nursery 2 days a week for children ages 6 weeks to 12 years. I have worked at Cincinnati Children's Hospital in a dual role as a monitor technician, preforming patient care as well as HUC duties.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Children's attendant
YMCA CLIPPARD
Cincinnati, Ohio
03.2024 - Current
- Caring for small children
- Changing diapers
- Answering phones
- Ensuring safe check in and check out
- Feeding
- Escalate emergency situations.
Customer Service Representative
Synchrony financial, Resolution Services
Kettering, OH
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Cincinnati Children's Hospital
Patient Care Tech/ Monitor technician
Cincinnati, OH
- Monitored vital signs, such as blood pressure and temperature, of pediatric patients.
- Observed and reported changes in patient's condition to physicians or other healthcare professionals.
- Responded quickly in emergency situations involving pediatric patients.
- Ensured that all safety regulations were strictly followed while providing care for pediatric patients.
- Cared for wounds, administered injections, changed dressings, collected specimens, performed catheterizations., as required.
- Managed various nursing tasks for medically fragile children, which included administering medication, cleaning wounds and monitoring blood glucose levels.
Education
Certification - Health Care
Great Oaks Career Campuses
Cincinnati, OHSkills
- Information Security
- Quality Control
- Critical Thinking
- Problem-solving abilities
- Compassionate Care
- Patient Care
- Confidentiality
- Patient Companionship
- Patient Safety
Certification
- Up to date on all safety learning such as child sexual abuse recognition, bloodborne pathogens, child abuse recognition and prevention.
Affiliations
- Church nursery teacher for 10+ children
Timeline
Children's attendant
YMCA CLIPPARD
03.2024 - Current
Customer Service Representative
Synchrony financial, Resolution Services
Cincinnati Children's Hospital
Patient Care Tech/ Monitor technician
Certification - Health Care
Great Oaks Career Campuses