Marisa Kraiss
Greenbrier,TN
Summary
Strategic Operations and Program Management Leader with expertise in directing high-risk, time-sensitive initiatives in complex, multi-stakeholder environments. Leverages sound judgment and cross-functional leadership to coordinate domestic and international partnerships. Demonstrates a strong ability to mentor teams, manage competing priorities, and deliver impactful results across government and private sectors.
Overview
8
8
years of professional experience
Work History
Sales and Purchasing Manager
EWB AEROSPACE INC.
Lake Havasu City, Arizona
10.2024 - Current
- Led sales planning and account development efforts, closing 83 deals and generating $1.7M in profit in 2025.
- Negotiated pricing, terms, and delivery schedules with vendors to improve cost efficiency and supplier performance across a portfolio of 50+ client companies.
- Managed purchase orders, supplier communications, and payment coordination to ensure timely fulfillment and accurate financial processing across all transactions.
- Supported sales operations by sourcing products, forecasting availability, and engaging customers to enhance sales effectiveness.
- Analyzed purchasing and sales data to track spend, margins, and supplier performance, enabling data-driven business decisions.
- Improved profit margins through disciplined expense management, inventory optimization, and sales strategy execution
Military Officer
United States Coast Guard
Miami, Florida
05.2020 - 05.2025
- Recognized as a trusted operations leader in one of the organization’s highest-tempo command centers, consistently demonstrating sound judgment and composure under pressure.
- Provided real-time operational leadership for 50+ high-risk emergency response cases, guiding multiple teams to ensure personnel safety, compliance, and successful outcomes.
- Directed and coordinated activities across six regional operations centers, four aviation units, and 36 field teams, optimizing resource allocation under time-sensitive conditions.
- Directed planning of multinational maritime security exercises with international partners, strengthening regional security and crisis-response capabilities.
- Coordinated time-critical international medical evacuation amid deteriorating security and airspace constraints, ensuring safe patient transfer to higher-level care on schedule.
- Served as senior duty officer for regional operations, leading coordinated multi-agency efforts to interdict over 3,000 migrants and seize over 3,500 kilograms of illicit narcotics.
- Oversaw complex environmental and regulatory enforcement cases, including a $900K illegal harvesting investigation that resulted in a successful federal prosecution.
- Planned and supported high-level domestic and international engagements, including senior government delegations, ensuring aligned messaging, and effective stakeholder coordination.
- Managed relationships with 34 international partners and served as a liaison to regional policy councils, contributing operational expertise to regulatory and strategic discussions.
- Built high-performing teams through targeted coaching and training initiatives, qualifying new operational leaders, and strengthening workforce resilience.
- Proactively assumed leadership responsibilities during staffing disruptions, ensuring continuity of critical operations without degradation in performance.
Boatswain's Mate
United State Coast Guard
Neah Bay, Washington
07.2018 - 08.2019
- Operated and maintained small vessels in challenging maritime environments to support search and rescue and patrol operations
- Supervised crew training on safety procedures and navigation, enhancing crew readiness and operational safety
- Conducted inspections and maintained inventory, ensuring vessels and equipment were operationally ready for missions
- Supported mission planning through environmental analysis and risk mitigation, contributing to mission success and safety
Education
Bachelor of Science - Government
Unites States Coast Guard Academy
New London, CT05-2020
Skills
- Operations & Program Management
- Cross‑Functional & International Coordination
- Risk Management & Decision‑Making Under Pressure
- Stakeholder & Partner Engagement
- Vendor Negotiation & Supplier Management
- Budgeting & Resource Allocation
- Policy, Compliance & Regulatory Oversight
- Training, Mentorship & Team Development
- Reporting, Analysis & Executive Briefings
Accomplishments
Coast Guard Commendation Medal
Timeline
Sales and Purchasing Manager
EWB AEROSPACE INC.
10.2024 - Current
Military Officer
United States Coast Guard
05.2020 - 05.2025
Boatswain's Mate
United State Coast Guard
07.2018 - 08.2019
Bachelor of Science - Government
Unites States Coast Guard Academy