Marisa Leinaweaver
Bellevue,WA
Summary
Dynamic customer service professional with hands-on experience in fast-paced settings. Recognized for enhancing customer satisfaction through effective product recommendations and fostering meaningful relationships. Committed to maintaining a positive environment while ensuring reliable, organized care for children and pets.
Overview
6
6
years of professional experience
Work History
Babysitter/Nanny/Dog Walker
Various Contract Positions
Bellevue, WA
01.2020 - Current
- Cared for children aged 1.5–9 for multiple families, fostering development through engaging and safe activities.
- Completed certified Red Cross babysitting training.
- Provided reliable in-home care for pets and small animals, ensuring their well-being and comfort.
Customer Service Specialist
AMC Theaters
Bellevue, WA
06.2024 - 01.2025
- Assisted customers with ticketing, concessions, and on-site inquiries, ensuring a positive experience.
- Boosted sales through effective product recommendations and upselling strategies.
- Executed nightly closing procedures, ensuring cleanliness and organization of theater and concession areas.
- Completed food handling training and obtained state-issued food handler’s permit.
Dog Handler
Jax Dog Drop Riverdog
Issaquah, WA
10.2023 - 06.2024
- Supervised and managed up to 20 dogs per shift, fostering a safe and structured environment that promoted positive behavior.
- Provided attentive care and monitored group play while upholding cleanliness standards to enhance overall dog welfare.
- Facilitated customer interactions by sharing daily photos, strengthening client relationships and enhancing communication.
Education
High School -
Newport High School
Bellevue, WA06-2024
Some College (No Degree) - Marine and Environmental Science
Bellevue College
Bellevue, WA03-2026
Skills
- Customer Service & Sales
- Customer Relationship Management
- Complaint resolution
- Order processing
- Problem solving
- Fast-paced adaptability
- Communication & Team Collaboration
- Adaptability & Reliability
Timeline
Customer Service Specialist
AMC Theaters
06.2024 - 01.2025
Dog Handler
Jax Dog Drop Riverdog
10.2023 - 06.2024
Babysitter/Nanny/Dog Walker
Various Contract Positions
01.2020 - Current
High School -
Newport High School
Some College (No Degree) - Marine and Environmental Science
Bellevue College