Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marisa Luque

Dawsonville,GA

Summary

Dedicated animal care professional with extensive experience at Forsyth County Animal Shelter, skilled in animal handling and behavior observation. Proven ability to enhance animal well-being through effective feeding management and sanitation protocols. Committed to teamwork and mentoring, fostering a supportive environment for both animals and staff.

Educated in Petpoint, CAD, and Energov.

Educated in the Intake side of the Shelter

I have been to several trainings over the years regarding Animal handling, Management, Sheltering, and Animal Safety.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

FT Kennel Tech

Forsyth County Animal Shelter
  • Provided daily care and feeding for shelter animals, ensuring health and well-being.
  • Maintained clean and safe kennel environments, adhering to health regulations and safety protocols.
  • Assisted with animal assessments, observing behavior and reporting concerns to veterinary staff.
  • Supported adoption events by preparing animals for public viewing and facilitating introductions.
  • Collaborated with team members to develop schedules for exercise and socialization of animals.
  • Monitored inventory of supplies, restocking as necessary to ensure operational efficiency.
  • Educated volunteers on proper animal handling techniques, fostering a supportive learning environment.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.

Animal Services Senior Officer

Forsyth County Animal Services
Cumming, GA
02.2022 - 06.2024
  • Assisted in animal care and handling, ensuring safety and well-being of all animals.
  • Educated the public on responsible pet ownership and animal welfare practices.
  • Maintained cleanliness and organization of animal enclosures and public areas.
  • Documented daily observations of animals, contributing to accurate records management.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Worked in Petpoint, CAD, and Energov

Animal Services Officer

Forsyth County Animal Services
Cumming, GA
10.2018 - 02.2022
  • Assisted in animal care and handling, ensuring safety and well-being of all animals.
  • Educated the public on responsible pet ownership and animal welfare practices.
  • Maintained cleanliness and organization of animal enclosures and public areas.
  • Documented daily observations of animals, contributing to accurate records management.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Worked in Petpoint, CAD, and Energov

Lead Kennel Tech

Forsyth County Animal Shelter
Cumming, GA
06.2016 - 09.2018
  • Supervised daily operations to ensure optimal animal care and facility cleanliness.
  • Trained new staff on kennel protocols, safety measures, and animal handling techniques.
  • Managed veterinary appointments and maintained accurate medical records for shelter animals.
  • Developed enrichment programs to enhance animal well-being and reduce stress levels.
  • Evaluated kennel processes regularly to identify areas for improvement in efficiency and care quality.
  • Managed staff scheduling efficiently, ensuring adequate coverage during peak hours and maintaining high-quality service at all times.
  • Assisted veterinarians with medical procedures, contributing to the successful treatment of various ailments in animals under our care.
  • Enhanced animal care by implementing updated protocols and procedures for the kennel facility.
  • Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
  • Provided comprehensive training for new staff members, resulting in a more knowledgeable and efficient team of technicians.
  • Implemented enrichment activities for animals to improve their mental stimulation and overall well-being while in our care.
  • Streamlined feeding schedules to ensure consistency in providing balanced nutrition to each animal.
  • Ensured timely vaccinations and medical treatments for all animals, improving overall health and wellness.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Educated visitors and staff on proper animal care and handling.
  • At times I handle the intake area of the Shelter. Communicating and educating the public that were bringing in animals.
  • Worked in Petpoint

PT Kennel Tech

Forsyth County Animal Shelter
Cumming, GA
01.2015 - 05.2015

I cleaned the kennels for various animals, mainly cats and dogs. I spent my time here working with cats and dogs doing enrichment, exercising, and training. I also assisted the Vet tech with any medical needs. Passing out meds, giving vaccines, and assisting with euthanasia.

I worked well with my co-workers and higher ups. I worked when needed, overtime, days off and holidays.

I also assisted in showing dogs and cats to the public for possible adoption. I assisted with off-site adoption events.

Cashier

5 Guys Burgers And Fries
Dawsonville, GA
08.2014 - 05.2015

I worked the counter as a cashier. Communicated with the public everyday that I worked. Worked well with my co-workers. Did as I was asked, worked when needed.

I worked here while working at the Bakery. When the Bakery closed I continued to work here while working part-time at the shelter.

I ended my time here to work full time at the shelter.

Cake Decorator

Yellow Monkey Bakery
Cumming, GA
07.2014 - 12.2014

Worked diligently with others. Helped in areas where a team member may have been absent for that day. Worked any and all days/times asked.

Worked part time here while working part time at 5 Guys.

Ended my time there due to the establishment closing.

Delivery/Sales

Hornbuckle Wholesale Florist
Omega, GA
12.2008 - 12.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Milker

Lazy S Dairy
Ty Ty, GA
05.2008 - 08.2008
  • Operated milking machinery to ensure optimal efficiency and animal welfare.
  • Monitored cow health and behavior to maintain productivity and comfort levels.
  • Maintained cleanliness of milking equipment and barn facilities to ensure hygiene standards.
  • Assisted in the training of new staff on proper milking techniques and safety protocols.
  • Conducted routine inspections of milking systems, identifying issues for prompt resolution.

Education

No Degree - Biology

Abraham Baldwin Agricultural College
Tifton, GA

High School Diploma -

Community Christian Academy
Sparks, GA
05.2008

Skills

  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise
  • Care monitoring
  • Behavior observation
  • Animal restraint techniques
  • Safety monitoring
  • Animal nutrition proficiency
  • Veterinary assistance
  • Record keeping
  • Safety control
  • Feline behavior
  • Feeding management
  • Exercise management
  • Animal monitoring
  • Kennel maintenance
  • Animal bathing
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Customer service
  • Honest and dependable
  • Dependable and responsible
  • Animal observations
  • Excellent communication
  • Human and animal safety
  • Medication administration
  • Active listening
  • Animal care
  • Feeding and watering
  • Animal grooming
  • Decision-making
  • Customer communication
  • Equipment disinfection
  • Problem-solving
  • Inventory management
  • Work prioritization
  • Work planning
  • Animal behavior education
  • Information collection and recording
  • Pet owner advisory
  • Organizational skills
  • SOP compliance
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Team building
  • Self motivation
  • Interpersonal skills
  • Professionalism
  • Time management abilities
  • Educated in Petpoint, CAD, Energov

Certification

Colorado State University, National Animal Control and Humane Officer Academy Module B

June 4th-8th, 2018

Certified Animal Control Officer by NACA

May 10th 2019

HSUS

Animal Cruelty and Fighting Investigations

August 16th, 2019

Equine Training for Law Enforcement and Animal Control

November 25th, 2019

Justice Clearing House

The Designation and Regulation of Vicious/Dangerous Dogs

May 24th, 2020

NACA Animal Control Officer Basic

August 31st, 2020

NACA Animal Control Officer 1

February 24th, 2021

Justice Clearing House

Reuniting and Renesting Orphaned Wildlife

March 28th, 2021

Justice Clearing House

When the Evidence Wags It's Tail

March 30th, 2021

Justice Clearing House

What ACO's Need to Know About Puppy Mills

March 30th, 2021

National Animal Cruelty Investigation School Level 1. May 21st, 2021

Animal Investigation and Safety Training

November 6th, 2021

Languages

Spanish
Limited Working

Timeline

Animal Services Senior Officer

Forsyth County Animal Services
02.2022 - 06.2024

Animal Services Officer

Forsyth County Animal Services
10.2018 - 02.2022

Lead Kennel Tech

Forsyth County Animal Shelter
06.2016 - 09.2018

PT Kennel Tech

Forsyth County Animal Shelter
01.2015 - 05.2015

Cashier

5 Guys Burgers And Fries
08.2014 - 05.2015

Cake Decorator

Yellow Monkey Bakery
07.2014 - 12.2014

Delivery/Sales

Hornbuckle Wholesale Florist
12.2008 - 12.2013

Milker

Lazy S Dairy
05.2008 - 08.2008

FT Kennel Tech

Forsyth County Animal Shelter

No Degree - Biology

Abraham Baldwin Agricultural College

High School Diploma -

Community Christian Academy
Marisa Luque