Customer-focused professional with 10 years of experience providing personalized service in fast-paced environments. Skilled in communication, problem-solving, and anticipating customer needs while maintaining a calm, polished demeanor. Strong team player dedicated to creating positive experiences with professionalism and attention to detail.
• Supported dental procedures and managed patient care during medical or dental emergencies
• Communicated clear postoperative and appliance-care instructions to patients
• Collected, documented, and updated comprehensive patient histories and vital signs
• Captured diagnostic X-rays and prepared instruments for efficient, sterile procedures
• Scheduled appointments and maintained provider calendars to optimize patient flow
• Ensured strict sterilization protocols to maintain patient safety and comfort
• Maintained sterile operating environments while assisting anesthesiologists and surgical teams
• Prepared patients for procedures by administering medications, monitoring vital signs, and documenting observations
• Calibrated and operated anesthesia delivery systems and monitors for pre-procedure testing
• Supported a full range of outpatient procedures, including minor surgeries
• Monitored patients post-anesthesia and accurately documented recovery progress
• Provided clear patient education on treatment procedures and post-procedure care