Marisa Marmas
Pottsville,PA
Summary
Dedicated professional putting the "human" in Human Resources. Strong background in hiring, development, motivation and dismissal processes. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees.
Overview
11
11
years of professional experience
Work History
HR Manager
Reading Anthracite Company
Pottsville, PA
04.2024 - Current
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Recruited top talent to maximize profitability.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
HR Director
Adelphi Kitchens, Inc.
Robesonia, PA
07.2023 - 04.2024
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Designed performance management systems that supported employee development and organizational success.
- Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Established strong relationships with both employees and management teams, fostering a collaborative work environment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Educated employees on company policy and kept employee handbook current.
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Reduced time spent on administrative tasks, allowing HR team members to focus on strategic initiatives.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
HR Representative
CACL Federal Credit Union
03.2020 - 07.2023
- Reviewed and screened applicant resumes to identify qualified candidates
- Oversaw and managed hiring process and assisted human resources
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures
- Answered employee inquiries regarding health benefits and 401k options
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics
- Managed payroll processing and benefits to compensate employees for service rendered
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Conducted performance reviews and provided feedback to managers on employee performance.
Owner
Leiby's Carriage Service, LLC
01.2014 - Current
- Care for six Belgian Draft horses by feeding, providing medical and farrier care, scheduling regular vet appointments
- Performed repairs and preventive maintenance on equipment and property
- Manage all business aspects including invoicing, event scheduling, taxes and insurances
- Transport of horses and carriages for community festivals, parades and private hire events
- Prepping horses with grooming and harnessing
- Social media advertising
- Managed day-to-day business operations
- Built loyal customer base.
Education
Diamond Grading Diploma - Gemology
Gemological Institute of America - Carlsbad, CA
05.2017
High School Diploma -
Cardinal Brennan High School - Fountain Springs, PA
05.1998
Skills
- Recruitment
- Analytical and Critical Thinking
- Benefits and compensation management
- Recordkeeping
- Executive support
- Policy & Procedures implementation
- Termination procedures
- Employee Development
- Human Resources Management
- Management Support
- Compliance Management
- Conflict Resolution
- Hiring and Onboarding
- Payroll Processing
- Employee Recognition
- Recruitment Strategies
- Employee Relations
- Compensation and benefits
- Exit Interviews and Processes
- ADP Workforce Now
- Benefits Administration
- Administering Disciplinary Procedures
- Employee Wellness
- FMLA Administration
- Organizational Culture
- Human Resource Information System HRIS
- Performance Appraisals
Timeline
HR Manager
Reading Anthracite Company
04.2024 - Current
HR Director
Adelphi Kitchens, Inc.
07.2023 - 04.2024
HR Representative
CACL Federal Credit Union
03.2020 - 07.2023
Owner
Leiby's Carriage Service, LLC
01.2014 - Current
Diamond Grading Diploma - Gemology
Gemological Institute of America - Carlsbad, CA
High School Diploma -
Cardinal Brennan High School - Fountain Springs, PA