Marisa Mendez
Richmond,TX
Summary
Proven professional with a robust background at Amazon, adept in enhancing customer safety and retention. Excelled in roles requiring advanced communication and meticulous attention to detail, notably in cleaning and sanitation. Achieved significant operational efficiencies and client satisfaction through innovative strategies and a commitment to product knowledge. Skilled in both team leadership and process optimization.
Overview
9
9
years of professional experience
Work History
Barber
Buddys Barbershop
Richmond, TX
01.2022 - Current
- Inspected equipment regularly to ensure proper functioning before use.
- Greeted customers, provided consultation services and identified customer needs.
- Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
- Reviewed client feedback forms after each appointment to measure satisfaction levels.
- Scheduled appointments for clients based on availability of staff members.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Warehouse Associate
Amazon
Brookshire, TX
11.2024 - 02.2025
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packed boxes and stock using organizational guidelines.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Fryer Operater
Frito-Lay
Rosenberg, TX
02.2016 - 06.2021
- Performed daily maintenance on machines, including cleaning and lubrication.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Set up and operated production machinery according to specific standards and protocols of company.
- Reported any identified issues with quality control procedures immediately.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Maintained accurate records of production output and quality inspections.
Education
High School Diploma -
Lamar Consolidated High School
Rosenberg, TX05-2014
Skills
- Customer safety
- Outstanding client retention
- Product knowledge
- Cleaning and sanitation
- Advanced communication skills
- Safe cleaning with chemicals
Timeline
Warehouse Associate
Amazon
11.2024 - 02.2025
Barber
Buddys Barbershop
01.2022 - Current
Fryer Operater
Frito-Lay
02.2016 - 06.2021
High School Diploma -
Lamar Consolidated High School
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