Marisa Moore
Vacaville,CA
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Apium Delivery
Vacaville, CA
01.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Volunteer
Solano Kitten Network
Dixon, CA
02.2021 - Current
- Participated in team-building exercises to strengthen relationships among volunteers.
- Helped coordinate transportation arrangements for volunteers who needed rides.
- Led group discussions about current issues related to volunteering within the community.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
Volunteer
Kaiser Permanente
Vacaville, CA
02.2020 - 07.2022
- Collaborated with other volunteers to create a positive work environment.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Offered support and assistance to community members.
- Greeted guests and offered assistance in finding specific departments or personnel.
Customer Service Representative
FoodJets Inc.
Sacramento, CA
09.2019 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Vocational Nursing - Nursing
Unitek College
Sacramento, CA04-2025
Bachelor of Science - Health Science
California State University, Sacramento
Sacramento, CA05.2023
Skills
- Cargo Handling
- Goods Transport
- Dispatch Communication
- Materials Transport
- Quality Assurance
Accomplishments
- Dean's List with Distinction
Unitek College, Nov 2024
Timeline
Delivery Driver
Apium Delivery
01.2022 - Current
Volunteer
Solano Kitten Network
02.2021 - Current
Volunteer
Kaiser Permanente
02.2020 - 07.2022
Customer Service Representative
FoodJets Inc.
09.2019 - 08.2021
Bachelor of Science - Health Science
California State University, Sacramento
Vocational Nursing - Nursing
Unitek College