Marisa Nieto
Terrell,TX
Summary
Seeking a position with a company that allows for the application of strong organizational, communication and retention skills when interacting with clients and providing them with the level of support they expect. Compassionate Mental Health Technician known for high productivity and efficient task completion. Possess specialized skills in patient observation, crisis intervention, and behavior modification techniques. Excels in communication, empathy, and patience, ensuring effective interaction with patients and team members for optimal care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Renaissance Family and Cosmetic Dentistry
Folsom, CA
06.2024 - 10.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
Mental Health Advocate
Sierra Child & Family Services
Jackson, CA
09.2023 - 06.2024
- Provided in-person mental health counseling for youth at High School Wellness Centers
Mental Health Specialist III
SummitView Child and Family Services, Inc.
Placerville, CA
10.2021 - 09.2023
- Directly assist the Administrator in daily and monthly tasks to ensure compliance of all CCL Licensing requirements
- Such as facilitate fire, earthquake and intruder drills, Weekly parent/guardian contacts, Doctors notes
- Participation in the On Call Supervisor rotation
- Maintain order and discipline within residential facilities by setting and enforcing behavioral rules and resolving conflicts between residents
Teacher
Mission Avenue Preschool
Carmichael, CA
09.2020 - 12.2021
- Maintained a clean, safe, peaceful, incisive environment for students of all ages and backgrounds
- Taught age specific curriculum to ages 2-5 years old
- During COVID shutdowns, assisted with online and distance learning with Kindergarten to 6th grade
- Provided first aid when needed, I am also CPR certified
- Created age specific activities for the older students such as helping them make tie dye shirts they are able to wear on group trips, bake treats with them for snack time, help them make slime, play dough, and other hands on activities
- Take children on field trips that tie directly into their curriculum to educational places such as nature reserves, zoos, aquariums
- Also to places like parks, and aquatic centers during the summer time
Residential Counselor
Haven of Hope, Inc.
Santa Cruz, CA
08.2021 - 10.2021
- Provide support and guidance for individuals living in environments such as group homes, particularly with children and youth, dealing with mental illness or addiction, abuse, trauma or a combination
- Provide day-to-day support for daily living activities like bathing and socializing
- Maintain order and discipline within residential facilities by setting and enforcing behavioral rules and resolving conflicts between residents
- They may also provide support through housekeeping and meal preparation tasks
Behavioral Health Technician
H.O.P.E. Consulting
Sacramento, CA
11.2019 - 05.2020
- Provide 1:1 ABA therapy in home, center, and community based environments
- Implement individualized treatment plans developed by BCBAs
- Collect data to monitor the progress and effectiveness of the individualized treatment plan
Sales Support and Generalist
Victoria's Secret Pink
Sacramento, CA
07.2017 - 11.2019
- Company Overview: The Sales and Support Generalist drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning
- Serving the customer is always our top priority regardless of work area
- The Sales and Support Generalist drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning
- Serving the customer is always our top priority regardless of work area
Sales Associate
DSW
Salinas, CA
08.2016 - 01.2017
- Customer engagement and promoting the DSW Rewards program: Greets every customer in the store, reading customer cues to meet customers needs to the best of their satisfaction, explaining the rewards program and its benefits while ensuring Passionate, Friendly and Helpful service
Education
Bachelor's - Psychology
Sacramento State
Sacramento, CA05.2019
AA - Psychology
Hartnell College
Salinas, CA01.2017
Skills
- Direct Patient Support
- Office Administration Skills
- Professional Phone Communication
- Family Advocacy Skills
- Behavioral Management
- Crisis Intervention
- Charting and clinical documentation
Certification
CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Additionalinformation - Skillsandabilities
Good written and verbal presentation skills. Use proper grammar and have a good speaking voice., Able to get along well with co-workers and accept supervision., Willing to try new things and am interested in improving efficiency on assigned tasks., Concerned with quality. Ensure tasks are completed correctly and on time., Strong desire to assist customers with a positive and friendly attitude., Excellent attendance record for work.
References
References available upon request.
Timeline
Receptionist
Renaissance Family and Cosmetic Dentistry
06.2024 - 10.2024
Mental Health Advocate
Sierra Child & Family Services
09.2023 - 06.2024
Mental Health Specialist III
SummitView Child and Family Services, Inc.
10.2021 - 09.2023
Residential Counselor
Haven of Hope, Inc.
08.2021 - 10.2021
Teacher
Mission Avenue Preschool
09.2020 - 12.2021
Behavioral Health Technician
H.O.P.E. Consulting
11.2019 - 05.2020
Sales Support and Generalist
Victoria's Secret Pink
07.2017 - 11.2019
Sales Associate
DSW
08.2016 - 01.2017
Bachelor's - Psychology
Sacramento State
AA - Psychology
Hartnell College
Similar Profiles
Yancy Reyes OrellanaYancy Reyes Orellana
Dental Assistant at Kingstowne Family & Cosmetic DentistryDental Assistant at Kingstowne Family & Cosmetic Dentistry
Haylee SheltonHaylee Shelton
Dental Hygienist at Coastal Cosmetic Family DentistryDental Hygienist at Coastal Cosmetic Family Dentistry
Amanda ChinchillaAmanda Chinchilla
Dental Receptionist at Aesthetic Smiles Family & Cosmetic DentistryDental Receptionist at Aesthetic Smiles Family & Cosmetic Dentistry