Marisa Peal
Burleson,TX
Summary
Reliable and detail oriented professional with hands-on experience supporting operations, coordinating staff, and managing financial processes. Known for strong communication, problem solving and organizational skills, with a foundation in psychology and business. Seeking to transition into an administrative role where these skills can support efficient and professional office operations.
Overview
13
13
years of professional experience
Work History
Bartender/Bar Manager
Wilde Cigars
08.2022 - Current
- Manage day to day bar operations, ensuring smooth service during high volume shifts.
- Trained new hires on service standards, procedures, and expectations.
- Managed inventory, including monitoring stock levels and placing supply orders.
- Contributed to drink menu development, including specialty cocktails and seasonal items.
- Assisted in planning and executing events, including large group accomodations.
- Built strong relationships with guests to enhance overall experience and retention.
- Addressed customer concerns and helped resolve team conflicts in a professional manner.
- Helped implement and maintain operational procedures for consistency and efficiency.
- Managed end of day cash handling and tip distribution for staff, ensuring accuracy and accountability.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed customer memberships, including account updates and maintaining accurate records.
Server
Saltgrass Steakhouse
05.2019 - 07.2022
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Bartender
Macaroni Grill
06.2013 - 05.2019
- Trained new servers on menu offerings and service standards.
- Delivered exceptional customer service in fast-paced dining environment.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to meet health standards.
Education
Bachelor of Arts - Psychology, Business Minor
The University of Texas At Arlington
Arlington, TX06-2027
Skills
- Strong work ethic and reliability
- Professional communication and interpersonal skills
- Customer service and relationship building
- Team collaboration and support
- Conflict resolution and problem solving
- Attention to detail and accuracy
- Time management and multitasking
Timeline
Bartender/Bar Manager
Wilde Cigars
08.2022 - Current
Server
Saltgrass Steakhouse
05.2019 - 07.2022
Server/Bartender
Macaroni Grill
06.2013 - 05.2019
Bachelor of Arts - Psychology, Business Minor
The University of Texas At Arlington