Summary
Overview
Work History
Education
Skills
Timeline
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Marisa Rios

Summary

Dedicated and detail-oriented professional with strong customer service, leadership, and organizational skills. Demonstrates exceptional organizational, adaptability, and interpersonal skills to deliver quality results in dynamic environments. Currently pursuing a Bachelor of Business Administration in Management. Passionate about community service, contributing to projects in event organization, animal welfare, and park restoration.

Overview

6
6
years of professional experience

Work History

KENNEL SUPERVISOR

Lawton Animal Welfare
08.2022 - Current
  • Washed laundry, cleaned dishes, walked dogs, cleaned kennels, facilitated meet and greets with potential adopters, and interacted with the cats

Sever

Bricktown Brewery
05.2023 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

GRAND OPENING TRAINER

Chick-fil-A Corporate
07.2021 - 05.2023
  • Travels for a week at a time to train a team on Pathway procedures at newly opened stores or struggling corporate-owned store

TEAM MEMBER, CAPTAIN LEVEL 1

Chick-fil-A
08.2018 - 05.2023
  • Focus on genuine hospitality while serving our community with high-quality food with fast and accurate service
  • Train new team members on company procedures and safety requirements from Pathway
  • Control supplier payments by inputting invoices and sending out checks
  • Sends end of the month financial package
  • Lead shifts
  • Count tills and safe
  • Completed over 250 Pathway lessons
  • Mastered all FOH and BOH positions during lunch and dinner dayparts
  • Work efficiently with POS systems

Education

BBA - Management

Cameron University
05.2025

GRADUATE WITH HONORS -

Lawton High School
05.2021

Skills

  • Patience- Maintaining composure in busy or difficult situations
  • Organization- Keeping tasks and information structured and prioritized
  • Adaptability- Adjusting to new environments and challenges
  • Emotional Intelligence- Understanding and managing emotions to navigate workplace relationships

Timeline

Sever

Bricktown Brewery
05.2023 - 11.2024

KENNEL SUPERVISOR

Lawton Animal Welfare
08.2022 - Current

GRAND OPENING TRAINER

Chick-fil-A Corporate
07.2021 - 05.2023

TEAM MEMBER, CAPTAIN LEVEL 1

Chick-fil-A
08.2018 - 05.2023

GRADUATE WITH HONORS -

Lawton High School

BBA - Management

Cameron University

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Marisa Rios