Marisa Sanchez
Sacramento,CA
Summary
Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Sport Clips
Sacramento
03.2022 - Current
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Food Delivery Driver
DoorDash
Sacramento, CA
12.2020 - 01.2022
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Provided excellent customer service throughout the delivery process.
- Handled cash payments from customers for delivery orders.
- Answered customer inquiries regarding menu items, prices and availability.
- Assisted in loading and unloading supplies when needed from suppliers or vendors.
- Documented time of delivery to record completion of order.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
Hairstylist
SportClips
Folsom, California
09.2015 - 02.2020
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Participated in team discussions regarding marketing strategies for the salon.
- Upsold additional services when appropriate to increase sales volume.
- Managed cash register transactions during checkout process.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Recommended products to clients based on their individual needs.
Hair Salon Assistant
Red Salon Art
Sacramento, California
06.2016 - 11.2016
- Greeted customers and provided excellent customer service.
- Provided assistance to other staff members during busy times.
- Organized client files according to established protocols.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
- Scheduled client appointments using the computer system.
- Performed basic receptionist duties such as answering phones and taking messages.
- Checked in customers for appointments and notified stylists of clients' arrival.
Education
Cosmetology
Paul Mitchell The School Sacramento
Sacramento, CA05-2015
High School Diploma -
Cosumnes Oaks High School
Elk Grove, CA05-2013
Skills
- Self-motivated
- Business Development
- Customer Service Management
- Team Management
- Attention to Detail
- Sales expertise
- Problem-Solving
Timeline
Assistant Store Manager
Sport Clips
03.2022 - Current
Food Delivery Driver
DoorDash
12.2020 - 01.2022
Hair Salon Assistant
Red Salon Art
06.2016 - 11.2016
Hairstylist
SportClips
09.2015 - 02.2020
Cosmetology
Paul Mitchell The School Sacramento
High School Diploma -
Cosumnes Oaks High School