Marisa Smith-Jackson
Luxury Real Estate Professional
Dallas,GA
Summary
Dynamic Luxury Real Estate Professional based in Dallas, GA, with a strong foundation in leasing, client relations, and high-end property presentation. Known for creating exceptional client experiences through polished communication, attention to detail, and an intuitive understanding of what buyers value most: trust, transparency, and a seamless process. Skilled in coordinating tours, managing contracts, and maintaining long-term client relationships that drive referrals and repeat business. Combining a proven background in property management with a deep passion for real estate, I bring both professionalism and hospitality to every client interaction. Currently completing my Georgia Real Estate License to transition fully into new home sales and luxury development.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work History
Leasing Consultant
TMG
Canton, Ga
02.2023 - 02.2025
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Customer Service Representative
Arise/Home Depot
Dallas, GA
12.2021 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Updated account information to maintain customer records.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales and customer satisfaction through personalized servicing.
Customer Service Representative
Belnick
Canton, GA
02.2019 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Processed debit and credit card and electronic check payments.
- Maintained client files with sales contracts, records of client interactions, client notes and other information.
- Assisted with conflict resolution during partnership negotiations and acquisitions.
Education
GED -
Chattahoochee Technical College
Marietta, GA06-2015
Real Estate License -
Barney Fletcher
Skills
- Quick Learner
- Diligent
- CRM
- Customer Relations
- Property Amenities
- Tenant Relations
- Fair Housing Policies
- Critical Thinking
- Yardi
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementTimeline
Leasing Consultant
TMG
02.2023 - 02.2025
Customer Service Representative
Arise/Home Depot
12.2021 - 01.2023
Customer Service Representative
Belnick
02.2019 - 11.2021
GED -
Chattahoochee Technical College
Real Estate License -
Barney Fletcher