Marisa Thiel
Madison,Wisconsin
Summary
Outgoing and friendly employee with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Works well with others as well as independently.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
Madison, Wisconsin
06.2017 - 08.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Certified Barista
Starbucks
Madison, WI
08.2017 - 04.2018
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Cleaned counters, machines, utensils and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
Barista
MOKA
Madison , WI
05.2019 - 08.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Criminology And Law Studies
Marquette University
Milwaukee, WI05.2022
Skills
- Performance Monitoring and Evaluation
- Customer Service
- Verbal and Written Communication
- Database Interface and Query Software
- POS Systems
- Corrective Actions
Timeline
Barista
MOKA
05.2019 - 08.2019
Certified Barista
Starbucks
08.2017 - 04.2018
Crew Member
Dunkin' Donuts
06.2017 - 08.2017
Bachelor of Arts - Criminology And Law Studies
Marquette University
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