Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marisa Willis

Marisa Willis

Atlanta,GA

Summary

Dedicated customer service professional with years of experience in the customer service industry and knowledge of safety regulations for large groups and how to administer first aid. Seeking an entry-level flight attendant position with a reputable airline.

Overview

20
20
years of professional experience
1
1
Certificate

Work History

Hairstylist

MD EXTENSIONS LLC
ATLANTA, United States
10.2009 - Current
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Resolved guest complaints about service or style.


Medical Receptionist

Lebonheur Urgent Care
Memphis, Tennessee
12.2017 - 01.2020
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients..
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.

Lead Hostess

Ristorante Capeo
North Little Rock, AR
09.2009 - 01.2015
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.


Education

Master Cosmetologist - Cosmetology Education

Lees School of Cosmetology
North Little Rock, AR
10.2009

High School Diploma -

Jackson Central Merry High School
Jackson, TN
05.1998

Skills

  • Guest Satisfaction
  • Guest Greeting and Seating
  • Special Dietary Requirements
  • Active Listening and Communication
  • Team Player
  • Standards of Excellence
  • Cleanliness Standards
  • Training And Development
  • Safety Conscious
  • Volunteering

Certification

  • DK Goddess Locs Master Class - August 2019
  • Hair Extension Master Class, Bellami Hair Professionals - September 2021
  • Hair Extension Master Class, Slayology Professionals -February 2022


Timeline

Medical Receptionist

Lebonheur Urgent Care
12.2017 - 01.2020

Hairstylist

MD EXTENSIONS LLC
10.2009 - Current

Lead Hostess

Ristorante Capeo
09.2009 - 01.2015

Master Cosmetologist - Cosmetology Education

Lees School of Cosmetology

High School Diploma -

Jackson Central Merry High School

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Marisa Willis