Marise Jean-Philippe
Randolph,MA
Summary
Punctual and honest professional with solid background multiple work environments. Satisfies customers with exceptional service. Diligent and responsible, with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.
Overview
12
12
years of professional experience
Work History
Customer Support and Cashier
Kiki Beauty Supply
Randolph, MA
04.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases,
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Logistics Coordinator
World Food Program
Jacmel
07.2009 - 09.2018
- Tracked orders and notified managers of status or potential delays.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from warehouse to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
Hotel Receptionist and Customer Care
Cyvadier Beach Hotel
Jacmel
07.2004 - 10.2006
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Answered phone throughout shift, closely following strict guidelines for customer service and satisfaction.
- Collected room deposits, fees and payments.
- Informed guests of hotel security features and offered details regarding fire and emergency procedures.
Education
Certificate - English
Catholic Charity
Brockton, MA06.2022
Associate of Arts - Child Development
Urban College of Boston
Boston, MA04.2021
Associate of Science - Agronomy
American University of Modern Sciences in Haiti
Jacmel06.2013
Associate of Science - Computer Operations
Mormon Church Technical School
Jacmel06.2011
Associate of Arts - Marketing & Ticketing
MINUSTAH of Jacmel
Jacmel06.2004
Skills
- MS Excel, Word, Powerpoint, Access
- Shipment Procedures
- Inventory Stocking
- Cooperative Attitude
- Customer Relations
- Work Task Prioritization
- Monetary Transactions
- Flexible and Adaptable
- Leadership
- Caring and Responsible
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Full Professional
Timeline
Customer Support and Cashier
Kiki Beauty Supply
04.2022 - Current
Logistics Coordinator
World Food Program
07.2009 - 09.2018
Hotel Receptionist and Customer Care
Cyvadier Beach Hotel
07.2004 - 10.2006
Certificate - English
Catholic Charity
Associate of Arts - Child Development
Urban College of Boston
Associate of Science - Agronomy
American University of Modern Sciences in Haiti
Associate of Science - Computer Operations
Mormon Church Technical School
Associate of Arts - Marketing & Ticketing
MINUSTAH of Jacmel
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