Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Marisela Davila

Marisela Davila

Cleburne,TX

Summary

I am a very fast learner, with over 10 years of experience in Customer service retail environments. Highly energetic and outgoing professional well-educated in employee scheduling, cash handling, loss prevention and computers. Dedicated to professionally resolving client conflicts and preventing loss of sales.

Overview

14
14
years of professional experience

Work History

Davilas Cleaning Services

Marisela Davila
Cleburne, TX
01.2020 - Current
  • Vacuum floors and dust furniture to maintain organized, professional appearance.
  • Clean buildings floors by sweeping, mopping and scrubbing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors and glass partitions to enhance shine.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Maintain lean floors throughout property by sweeping and scrubbing.
  • Communicate with maintenance team on damages to repair.
  • Dust ceiling air conditioning vent to improve airflow.

Front End Supervisor

Ross Stores Inc.
Forth Worth, TX
02.2010 - 09.2020
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Controlled cash movements and department expenses to maintain budgetary goals.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Supervised team of 4 , promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Achieved sales goals and business objectives by motivating staff.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Managed customer complaints and rectified issues to complete satisfaction.

Custodian

Burleson Independent School District
Burleson, TX
10.2009 - 02.2012
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Scraped gum off hard surfaces and carpet to reduce spread of germs.
  • Maintained accountability for building keys, master keys, and access cards.
  • Moved equipment and furniture to thoroughly clean space.

Education

High School Diploma -

Crossroads High School
Burleson, TX
10 2006

Skills

  • Fast learner
  • Work well with others
  • Good knowledge with Computers
  • English and Spanish well understood and spoken
  • Fast typer
  • Well organized
  • Issue handling
  • Cash transactions
  • Attention to Detail
  • Multitasking and Organization
  • Team Collaboration
  • Performance Goals
  • Listening Skills
  • Customer Service
  • Computer Skills
  • Excellent Communication
  • Verbal and Written Communication
  • Valid Driver's License
  • Problem-Solving
  • Sales and Operations
  • Cleaning and maintenance

Languages

English
Professional
Spanish
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Davilas Cleaning Services

Marisela Davila
01.2020 - Current

Front End Supervisor

Ross Stores Inc.
02.2010 - 09.2020

Custodian

Burleson Independent School District
10.2009 - 02.2012

High School Diploma -

Crossroads High School

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Marisela Davila