Marisela Davila
Richardson,TX
Summary
Results-driven Sales and Service Coordinator at Sephora with expertise in CRM software and team leadership. Proven ability to enhance customer satisfaction, drive sales growth, and implement effective training initiatives. Strong relationship-building skills with diverse stakeholders in fast-paced environments. Committed to optimizing workflows and achieving operational excellence.
Overview
5
5
years of professional experience
Work History
Sales and Service Coordinator
Sephora
Allen, TX
06.2025 - Current
- Achieved monthly sales targets through effective team communication and coordination.
- Enhanced customer satisfaction by providing prompt assistance with product inquiries.
- Maintained optimal inventory levels to ensure availability of high-demand products.
- Processed transactions efficiently, improving overall point-of-sale operations.
- Collaborated with team to uphold visual merchandising standards and displays.
- Gathered feedback to refine sales strategies and enhance customer service.
Merchandise Manager
Ulta Beauty Inc.
Dallas, TX
05.2024 - 06.2025
- Optimized stock levels by coordinating inventory management across product categories.
- Enhanced merchandising strategies by analyzing sales trends for effective product placement.
- Increased customer engagement through visually appealing product displays aligned with brand standards.
- Executed promotional events efficiently by collaborating with cross-functional teams.
- Trained new team members on merchandising best practices and operational procedures.
- Identified emerging trends by monitoring competitor activities and adjusting merchandise selections.
Shift Manager
CVS Pharmacy
Richardson, TX
03.2022 - 05.2024
- Ensured compliance with policies and safety standards through effective supervision.
- Facilitated training for new team members on operational procedures and efficiency.
- Optimized staff coverage by coordinating shift schedules, minimizing downtime.
- Monitored inventory levels, ensuring timely reordering of essential supplies.
- Resolved escalated customer issues, demonstrating strong problem-solving skills and adherence to values.
- Fostered a positive work environment through effective communication and constructive feedback.
Supervisor
Trinity Regional Hospital
Sachse, TX
01.2021 - 09.2022
- Ensured compliance with safety protocols, enhancing operational quality and efficiency.
- Optimized resource allocation through effective team scheduling, boosting overall productivity.
- Fostered collaboration by training new staff on best operational practices.
- Streamlined workflows and reduced downtime through targeted process improvements.
- Monitored performance metrics, delivering feedback to support team success.
- Facilitated interdepartmental communication, improving efficiency and teamwork.
Education
GED -
Garland High School
Garland, TX06-2005
Skills
- Sales strategies
- CRM software
- Microsoft outlook, word, and Excel
- Customer service
- Problem-solving
- Excellent time management skills
- Decision-making
- Cash handling
- Training and mentoring
- Team building and leadership
- Product knowledge
- Positive and constructive feedback
- Training and coaching
- Effective workflow management
- Schedule management
- Project management
- Employee scheduling
- Schedule coordination
- Shipping, receiving, and warehousing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales and Service Coordinator
Sephora
06.2025 - Current
Merchandise Manager
Ulta Beauty Inc.
05.2024 - 06.2025
Shift Manager
CVS Pharmacy
03.2022 - 05.2024
Supervisor
Trinity Regional Hospital
01.2021 - 09.2022
GED -
Garland High School