MARISELA HERNANDEZ
Jamaica,USA
Summary
Enthusiastic fulfillment associates willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Manufacturing Operations Specialist
R2net Manufacturing
12.2015 - Current
- Followed procedures at all times for personal and team safety
- Received and reviewed new orders, located requested merchandise and promptly initiated processing
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts
- Kept work areas neat, clean and free from debris
- Followed orders precisely for correct items, sizes and quantities
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy
- Verified incoming products and checked delivery totals to keep system records current and accurate
- Labeled products, rotated stock and fronted merchandise for appealing display
- Supervised and trained new staff in performing census
- Received new stock and input values into computer system
Quality Control Inspector
Jordan Scott LTD
04.2013 - 10.2015
- Communicated with production team members about quality issues
- Performed visual inspections and non-destructive tests where appropriate
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
- Evaluated components and final products against quality standards and manufacturing specifications
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples
Sales Associate
Jewelry Display Inc.
03.2011 - 02.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Solved customer challenges by offering relevant products and services
- Increased sales by offering advice on purchases and promoting additional products
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
Education
Medical Assisting -
Plaza College
Forest Hills, NYHigh School -
Jamaica High School
Jamaica, NYSkills
- Quality Assurance and Control
- Product Selection
- Work Prioritization
- Order Execution
- Order Picking and Processing
- Critical Thinking
- Customer Order Fulfillment
- Shipping and Receiving
- Maintaining Clean Work Areas
- Excellent Communication
- Labeling and Wrapping
- Willing to Learn
- Cash Register Operation
- Teamwork and Collaboration
Languages
Spanish
Limited Working
English
Professional Working
Timeline
Manufacturing Operations Specialist
R2net Manufacturing
12.2015 - Current
Quality Control Inspector
Jordan Scott LTD
04.2013 - 10.2015
Sales Associate
Jewelry Display Inc.
03.2011 - 02.2014
High School -
Jamaica High School
Medical Assisting -
Plaza College
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