Marisela Lovera-Marquez
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Manager
Confidential Multifamily Property
11.2024 - Current
- Manage daily operations for rent collection, lease compliance, unit inspections, renewals, and vendor coordination
- Developed marketing materials and coordinated outreach efforts to attract prospective tenants effectively.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Training and onboarding new leasing and maintenance staff, enhancing team efficiency and consistency
- Coordination of make-readies and overseeing maintenance scheduling upholding property standards
- Coordinated maintenance requests and inspections to enhance property conditions and tenant experiences.
- Managed daily operations of residential properties, ensuring compliance with regulations and tenant satisfaction.
- Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
Remote Inbound/Outbound Collections Specialist
Greensky, Golman Sach’s Company/Six Street
02.2023 - 11.2024
- Resolved Delinquencies on consumer and commercial credit accounts in accordance with TILA and ECOA regulations
- Collaborated with sales and operations to support accurate payment applications and consumer satisfaction
Assistant Community Manager
Quail Ridge Apartments
11.2019 - 02.2023
- Managed financial reporting, delinquencies, rent roll and leasing operations for 200 + units
- Supported resident engagement and led initiatives to maintain high satisfaction and retention
Education
Associate in Arts (AA) - Real Estate
Tarrant County College
Fort Worth, TXundefined
Texas Tech University
Lubbock, TXundefined
University of Houston
Houston, TXSkills
- Marketing Campaigns
- Leasing Expertise
- Proficient in Delinquency collections
- Company Pro Se Representation
- Tax credit, Conventional, & Affordable Housing Experience
- Customer service-focused
- Property management
Certification
- BASIC MEDIATION CERTIFICATE
- ALTERNATIVE DISPUTE RESOLUTION CERTIFICATE
LANGUAGES
Spanish
AWARDS
TCC Emerging Leader Cohort 2025, TCC Emerging Leader Cohort 2024
Timeline
Property Manager
Confidential Multifamily Property
11.2024 - Current
Remote Inbound/Outbound Collections Specialist
Greensky, Golman Sach’s Company/Six Street
02.2023 - 11.2024
Assistant Community Manager
Quail Ridge Apartments
11.2019 - 02.2023
undefined
Texas Tech University
undefined
University of Houston
Associate in Arts (AA) - Real Estate
Tarrant County College