Marisfel Bastidas Barros
San Diego,CA
Summary
Dedicated housekeeping professional with a proven track record at Kona Kai Resort, excelling in guest relations and sanitization procedures. Recognized for enhancing guest satisfaction through meticulous attention to detail and effective multitasking. Skilled in maintaining high hospitality standards while fostering teamwork and collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Housekeeping Attendant
Kona Kai Resort
San Diego
01.2024 - Current
- Trained new staff on effective cleaning techniques and equipment usage.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Kept building entryway glass clean and polished for professional presentation.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Contributed to a positive work atmosphere by demonstrating a strong work ethic and consistently respectful interactions with colleagues.
Housekeeping Room Attendant
Ally Cleaning Agency
San Diego
12.2023 - Current
- Turned over up to 15+ guest rooms daily within strict time limits to ensure readiness for check-ins.
- Stripped and remade beds using triple-sheeting methods to meet exact hotel luxury standards.
- Sanitized and scrubbed bathrooms, including tubs, toilets, tile walls, and vanities.
- Replenished room amenities such as towels, toiletries, coffee supplies, and mini-bar items.
- Inspected rooms for left-behind guest property, promptly reporting found items to Lost & Found.
- Maintained common areas including hallways, elevators, public restrooms, and the lobby.
- Sorted, washed, and folded bulk linens and towels in the commercial laundry facility.
- Stocked housekeeping carts at the start of each shift to minimize trips to the supply closet.
- Assisted guests politely with directions, extra pillow requests, or local inquiries.
Housekeeping Attendant
Pearls Cleaning
San Diego
01.2023 - 12.2023
- Deep-cleaned residential spaces, including kitchens, bathrooms, bedrooms, and living areas, ensuring compliance with high sanitation standards.
- Sanitized high-touch surfaces, toilets, showers, sinks, and countertops using appropriate, eco-friendly, or client-preferred chemical solutions.
- Swept, vacuumed, and mopped various flooring types, including hardwood, tile, laminate, and carpeted areas.
- Dusted and polished furniture, fixtures, baseboards, ceiling fans, window sills, and delicate decorative items.
- Washed, dried, and folded linens, towels, and clothing, and remade beds with fresh sheets according to specific client preferences
- Decluttered and organized living spaces, closets, and pantries to maximize storage efficiency and improve room aesthetics.
- Cleaned interior windows, glass surfaces, and mirrors to achieve a streak-free shine.
- Emptied and sanitized trash cans and recycling bins daily, disposing of waste in designated outdoor areas.
- Maintained appliances by cleaning the interiors and exteriors of ovens, refrigerators, microwaves, and dishwashers.
Education
Bachelor of Science -
Institute of Venezuela
Venezuela Skills
- Customer service
- Guest relations
- Window washing
- Upholstery cleaning
- Turndown service
- Daily room inspections
- Sanitization procedures
- Hospitality standards knowledge
- Multitasking and prioritizing
- Teamwork and collaboration
- Team support and collaboration
- Problem-solving
- Organizational skills
References
- Oscar Tovar (619) 875-7453
- Perla Munoz (619) 321-7345
- Lizeth (619) 547-8038
- Alexis (619) 819-8138
Timeline
Housekeeping Attendant
Kona Kai Resort
01.2024 - Current
Housekeeping Room Attendant
Ally Cleaning Agency
12.2023 - Current
Housekeeping Attendant
Pearls Cleaning
01.2023 - 12.2023
Bachelor of Science -
Institute of Venezuela