Marisol Acosta
Mesa,AZ
Summary
Customer-focused Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess/Restaurant Busser
Kona Grill
Chandler, AZ
05.2023 - Current
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Assisted staff by serving food and beverages or bussing tables.
- Offered seating and other special accommodations to customers according to preferences.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Sales Associate
Bath & Body Works
Gilbert, AZ
10.2021 - 04.2023
- Developed promotional strategies to increase sales volume.
- Recommended, selected and located merchandise based on customer desires.
- Organized store by returning merchandise to proper areas and restocked displays.
- Computed purchases and received and processed cash or credit payment.
- Upsold additional items based on customer interests and needs.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
TJX Companies
Gilbert, AZ
11.2020 - 10.2021
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
East Valley Academy
Mesa, AZ12-2022
Skills
- Cash Handling
- Telephone Reception
- Customer Service
- Guest Relations
- Product Sales
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Restaurant Hostess/Restaurant Busser
Kona Grill
05.2023 - Current
Sales Associate
Bath & Body Works
10.2021 - 04.2023
Cashier
TJX Companies
11.2020 - 10.2021
High School Diploma -
East Valley Academy
Similar Profiles
Isiah Powell-artisIsiah Powell-artis
Line Cook Supervisor at Kona GrillLine Cook Supervisor at Kona Grill
Natalie LerchNatalie Lerch
Server at Kona GrillServer at Kona Grill
Jhonnatan BeltranJhonnatan Beltran
Executive Chef at Kona GrillExecutive Chef at Kona Grill
Derek HarterDerek Harter
Buser at Kona GrillBuser at Kona Grill
Alyssa RichardsonAlyssa Richardson
Registered Behavior Technician at HopebridgeRegistered Behavior Technician at Hopebridge