Marisol Gonsalez
Odessa,TX
Summary
Hands-on leader with superior knowledge of organization and employee training functions. Commitment to proper implementation of policies, procedures, and regulations.
Overview
19
19
years of professional experience
Work History
Opening Shift Manager
Stars Drive Inn
Odessa, TX
10.2006 - Current
- Managed opening procedures to ensure efficient and timely shift start.
- Supervised staff during peak hours to maintain high service standards.
- Trained new employees on operational procedures and customer service expectations.
- Implemented health and safety protocols to create a safe work environment.
- Handled customer service issues and rectified employee problems.
- Developed strategies for increasing sales while controlling costs within budget parameters.
- Trained new employees on company policies and procedures.
- Opened facility daily and prepared areas for service.
- Analyzed, monitored, and maintained inventory.
- Ensured compliance with store policies and procedures.
- Inspected merchandise before it was placed on shelves or racks for sale.
Education
Permian
Odessa, TXSkills
- Staff training
- Sales strategies
- Inventory management
- Operational procedures
Languages
Spanish
Limited
Timeline
Opening Shift Manager
Stars Drive Inn
10.2006 - Current
Permian