Marisol Greenberg
Parrish,FL
Summary
Results-driven Billing Analyst with expertise from Sentinel Offender Services, LLC, enhancing billing accuracy through advanced Excel and data analysis. Successfully streamlined processes, reducing processing times and improving customer satisfaction. Proven communicator, adept at resolving discrepancies and fostering collaboration across teams to ensure timely invoicing and compliance.
Overview
2
2
Languages
Work History
Billing Analyst
Sentinel Offender Services,LLC
- Analyzed billing discrepancies to ensure accurate invoicing and prompt resolution of issues.
- Collaborated with cross-functional teams to streamline billing processes and enhance efficiency.
- Managed accounts receivable reports, ensuring timely follow-up on outstanding invoices and payments.
- Assisted in implementing new billing software, improving data accuracy and processing speed.
- Conducted regular audits of billing records to maintain compliance with company policies and procedures.
- Developed training materials for new analysts, fostering knowledge transfer and operational consistency.
- Led initiatives to refine billing workflows, resulting in reduced processing times and enhanced customer satisfaction.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
- Enhanced customer satisfaction with timely and accurate billing information, resolving disputes promptly and professionally.
- Leveraged advanced Excel skills to create complex billing spreadsheets, enhancing data accuracy and improving overall efficiency in invoice preparation.
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
- Functioned as key point of contact for billing data integrity matters for clients, vendors and various internal departments.
- Ensured timely submission of invoices by coordinating closely with sales teams and project managers on project completion dates.
- Improved billing accuracy by conducting thorough audits and identifying discrepancies in invoice data.
- Updated pricing on orders in system to promote invoice accuracy for special items, agreements, substitutions and unauthorized deliveries.
- Kept tabs on customer contracts outside typical billing schedule.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Utilized various software programs to process customer payments.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
High School Diploma -
Buena Park High School
Buena Park, CASkills
- Month end close
- Microsoft Excel
- Data analysis
- Adjustment posting
- Data entry proficiency
- Invoicing proficiency
- Invoice generation
- Report generation
- Monthly billing management
- Excellent communication
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Billing Analyst
Sentinel Offender Services,LLC
High School Diploma -
Buena Park High School