Summary
Overview
Work History
Education
Skills
Hobbies And Community Involvement
Timeline
Generic

Marisol Juarez

San Antonio,TX

Summary

Reliable business professional with experience in project management, process improvement and managing and breaking down large volumes of information to proactively address issues in operations, workflow and production by uncovering trends affecting business success. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

13
13
years of professional experience

Work History

Strategic Efficiency Analyst (Special Projects)

Walton Signage
01.2023 - Current
  • Collaborated with departments to identify opportunities for process improvements, creating cost and time savings
  • Improved organization and searchability of training tools by developing documentation standards to catalog operating procedures
  • Increased efficiency by implementing automation tools in Asana and Smartsheet
  • Enhanced internal knowledge sharing with comprehensive documentation outlining standard operating procedures
  • Provided visualizations and reports for clear communication of complex findings to boost team collaboration
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.

Director of Project Management

Walton Signage
01.2018 - 01.2023
  • Elevated overall project success rates by ensuring alignment with organizational goals and guiding team members
  • Determined plans and resources necessary to achieve project objectives efficiently
  • Monitored project and team member performance closely to address opportunities swiftly
  • Projected and achieved monthly and yearly sales and order goals
  • Increased team productivity with regular technical and soft skill training sessions
  • Delivered exceptional results under tight deadlines by maintaining focus on prioritization, planning, and execution
  • Coached team members for improved performance through constructive feedback, skill development opportunities, and ongoing support.

Account Manager

Apex Sign Group
09.2012 - 01.2018
  • Managed diverse account portfolios, ensuring effective communication and problem resolution
  • Increased client satisfaction and retention through outstanding customer service and proactive support
  • Conducted regular account reviews, identifying areas for improvement and ensuring continued success
  • Resolved escalated issues, preventing client loss while maintaining positive relationships
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Education

University of the Incarnate Word

Bachelor of Arts - MDS Focused On Business, English, And Education

University of Texas At San Antonio
San Antonio, TX
12-2025

Skills

  • Project Management
  • Strategic Forecasting
  • Leadership and Team Collaboration
  • MS Suite Proficiency
  • Problem-Solving
  • Time management
  • Team collaboration and leadership
  • Process improvements
  • Root-cause analysis

Hobbies And Community Involvement

  • Volunteer, HEB Community Division & Boys & Girls Club of America
  • Member, Clark PTA & Football Booster Club
  • Dog Foster and Lost Pet Locator

Timeline

Strategic Efficiency Analyst (Special Projects)

Walton Signage
01.2023 - Current

Director of Project Management

Walton Signage
01.2018 - 01.2023

Account Manager

Apex Sign Group
09.2012 - 01.2018

University of the Incarnate Word

Bachelor of Arts - MDS Focused On Business, English, And Education

University of Texas At San Antonio
Marisol Juarez