Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician 1, FrontEnd Speclty Mail
CVScaremark
Mount Prospect, IL
09.2023 - Current
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Assisted pharmacists in preparing and dispensing prescriptions accurately and efficiently.
Collaborated with healthcare professionals to ensure optimal patient care through accurate medication management.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Entered and processed patients' prescriptions into internal system.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Streamlined prescription processing with accurate data entry and verification of patient information.
Contributed to team meetings, offering insights for optimizing workflow and patient service.
Set up and modified patient profiles to include current medications and insurance details.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Certified Pharmacy Technician
Walmart Inc.
Carpentersville, Illinois
04.2015 - 09.2023
Assist pharmacist with prescription volume, customer questions, and phone calls to limit and avoid pharmacist disruptions
Complete the general workflow of a prescription Input, resolve, fill and sell
Create new and update existing patient profiles for up to date medication allergies, medical conditions, vaccines, and if included insurance
Work with providers to resolve prescription discrepancies, patient adherence, safety interactions all under the scope of HIPAA
Work in conjunction with insurance companies to process, resolve and obtain paid claims
Handled inventory management, update on hands, resolve discrepancies, rotation of stock, return expired products, according to company guidelines
Adhere to state and federal mandated laws
Maintain, organize and keep a clean environment and discard patient personal information(PPI) to avoid HIPAA breaches
Process cash register sales for new and refilled prescriptions
Inform and hand vaccine information packets to patients wanting vaccinations recommendations by the CDC
Certified in the storage, handling and administration of vaccines permissible by the company.
Provided efficient and courteous service to customers at all times.
Responded quickly to meet customer needs and resolve problems.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Worked with coworkers to complete tasks.
Sought continuing education opportunities to stay current with industry trends.
Education
Pharmacy Technician - Company accredited program
University
High School - undefined
Cary-Grove
01.2016
Certificate of Technical Studies - Nail Technology
ABC School of Cosmetology
Lake In The Hills, IL
04-2025
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician 1, FrontEnd Speclty Mail
CVScaremark
09.2023 - Current
Certified Pharmacy Technician
Walmart Inc.
04.2015 - 09.2023
High School - undefined
Cary-Grove
Pharmacy Technician - Company accredited program
University
Certificate of Technical Studies - Nail Technology
PTSR II - Mail Order/Specialty Pharmacy Technician at Fairview Pharmacy ServicesPTSR II - Mail Order/Specialty Pharmacy Technician at Fairview Pharmacy Services