Maximize profit by providing sufficient clinicals to insurance companies and adhere to the number of allowed visits.
Plotting scheduled visits and calling patients and nurse.
Divide clinicians accordingly into one area.
Managed incoming referrals efficiently and outsourced as needed.
Commited to enhance customer satisfaction.
Front of House
Panda Express
06.2014 - 12.2020
Achieve a drive-thru service time of less than 3 minutes compared to a minimum of 3:30 minutes set by the store via collaborating as a team, balance $2,000 cash, generate sales report and metrics: drive-thru, overhead, and inventory, resolve complaints professionally, delegate 4-5 crew per shift: custodial duties, sales register, prep work, cook, and drive-thru, train 8 new employees on the serving table, register, and housekeeping, implement cost saving measures by reducing food scrap, plastic waste, and condiment distribution, engage with customers through excellent service and confirming their needs are met, coordinate with management to procure new inventory as stock needs replenishment
Education
Bachelor of Science in University Studies -
University of Texas at Arlington
Arlington, TX
Associates in Science -
El Centro College
Dallas, TX
Skills
Technical Skills: Java, C, MATLAB, Pro-E, Drafting, Windows 10, Android 9 Pie
Proficient in Microsoft Word, Excel, and PowerPoint
Kinematics and Dynamics, Engineering Analysis, Fluid Mechanics
Mechanical Design, Statistics
Outstanding customer service and interpersonal skills
Adjusting balance sheets
Team player, detail-oriented, exceptional problem-solving acumen
Well organized, multi-tasking, and results-driven initiative
Strong leadership, strategic planning, and quantitative experience
Fluent verbal and written technical communication in English and Spanish