Marisol Perez Neponuceno
Kennewick,WA
Summary
Compassionate caregiver with extensive experience at Independent Living Option, enhancing client independence through effective daily living assistance and emotional support. Proven problem-solver skilled in medication management and safety protocols, fostering positive relationships while ensuring adherence to care plans. Recognized for exceptional time management and commitment to quality care.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Caregiver
Independent Living Option
11.2024 - Current
- Assisted clients with daily living activities, enhancing independence and quality of life.
- Administered medication and managed health monitoring for clients, ensuring adherence to care plans.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Collaborated with healthcare professionals to coordinate comprehensive care strategies for individuals.
- Implemented safety protocols in client homes, reducing risks and enhancing overall wellbeing.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Representative
Pasco Processing
05.2021 - 05.2022
- Resolved customer inquiries efficiently via phone, email, and chat channels.
- Assisted in training new staff on customer service protocols and systems.
- Maintained accurate records of customer interactions using CRM software.
- Collaborated with team members to improve response times and service quality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Supervisor
Wahington Farm LLC
04.2020 - 08.2020
- Oversaw daily operations ensuring compliance with safety and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements resulting in increased workflow efficiency.
- Monitored inventory levels and coordinated timely restocking of supplies.
Education
High School Diploma -
Saddle Mountain High School
Othello, WAHigh School Diploma -
Paul Mitchell The School
Richland07-2026
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Emotional support
- Compassionate care
- Flexible schedule
- First aid and safety
Certification
First Aid
CPR
N.A.R
Languages
Spanish
Full Professional
Timeline
Caregiver
Independent Living Option
11.2024 - Current
Customer Service Representative
Pasco Processing
05.2021 - 05.2022
Supervisor
Wahington Farm LLC
04.2020 - 08.2020
High School Diploma -
Saddle Mountain High School
High School Diploma -
Paul Mitchell The School