Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marisol Perez Neponuceno

Kennewick,WA

Summary

Compassionate caregiver with extensive experience at Independent Living Option, enhancing client independence through effective daily living assistance and emotional support. Proven problem-solver skilled in medication management and safety protocols, fostering positive relationships while ensuring adherence to care plans. Recognized for exceptional time management and commitment to quality care.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Caregiver

Independent Living Option
Kennewick, WA
11.2024 - Current
  • Assisted clients with daily living activities, enhancing independence and quality of life.
  • Administered medication and managed health monitoring for clients, ensuring adherence to care plans.
  • Provided companionship and emotional support, fostering positive relationships with clients.
  • Collaborated with healthcare professionals to coordinate comprehensive care strategies for individuals.
  • Implemented safety protocols in client homes, reducing risks and enhancing overall wellbeing.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Customer Service Representative

Pasco Processing
Pasco, WA
05.2021 - 05.2022
  • Resolved customer inquiries efficiently via phone, email, and chat channels.
  • Assisted in training new staff on customer service protocols and systems.
  • Maintained accurate records of customer interactions using CRM software.
  • Collaborated with team members to improve response times and service quality.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Supervisor

Wahington Farm LLC
Pasco, WA
04.2020 - 08.2020
  • Oversaw daily operations ensuring compliance with safety and quality standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements resulting in increased workflow efficiency.
  • Monitored inventory levels and coordinated timely restocking of supplies.

Education

High School Diploma -

Saddle Mountain High School
Othello, WA

High School Diploma -

Paul Mitchell The School
Richland
07-2026

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Emotional support
  • Compassionate care
  • Flexible schedule
  • First aid and safety

Certification

First Aid

CPR

N.A.R

Languages

Spanish
Full Professional

Timeline

Caregiver

Independent Living Option
11.2024 - Current

Customer Service Representative

Pasco Processing
05.2021 - 05.2022

Supervisor

Wahington Farm LLC
04.2020 - 08.2020

High School Diploma -

Saddle Mountain High School

High School Diploma -

Paul Mitchell The School
Marisol Perez Neponuceno