Overview
Work History
Education
Skills
Timeline
Generic

Marisol Rios

Austin,TX

Overview

5
5
years of professional experience

Work History

Cashier

University Of Texas At Austin Housing And Dining
10.2022 - Current
  • Greeted customers entering our dinning hall and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
  • Answered customers questions, and provided information on procedures or policies.
  • Processed refunds in accordance with company policy.
  • Worked with managers to mentor new employees.

Server

Westminster
08.2022 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Took food orders and relayed orders to kitchens.
  • Used slow periods to restock service stations with supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular residents. Communicated effectively on any and all menu selections, specials, and resident request.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Assisted Living Server

Caydance Assisted Living And Memory Care
01.2021 - 08.2022
  • Assisted residents and guest with making menu choices in a informative and helpful fashion.
  • Worked in fast-paced environment with competing demands for time and attention.
  • Effectively communicated with kitchen staff regarding special requests, residents food allergies, all while supervising resident dietaries.
  • Assisted managers with training new employees. While brining an enthusiasm to a caring work environment.
  • Sanitized seating, setting tables for upcoming food service, delegating other servers on refilling or restocking important table items.

Seasonal Customer Representative

Michael Kors
11.2020 - 01.2021
  • Helped large volume of customers every day by keeping track of daily holiday deals, answering questions regarding sizing, accessories, and explained how to properly care for merchandise.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained courteous, friendly atmosphere for guest to increase overall satisfaction and customer service standards.
  • Increased daily store profitability by reaching personal sale goals.
  • Sanitized all areas throughout the workday. Organized racks and shelves to maintain store visual appeal.

Cashier

Asian Too Pan Asian Eatery
12.2018 - 12.2020
  • Cashier with over 2 years of experience. Coherent with operating POS system to enter orders, process payments, and issue receipts.
  • Solved customer challenges and provided solutions that meet customer needs, while following store policies.
  • Swiftly and professionally processing payments to not withhold customer backup.
  • Assure each customer receives outstanding service by greeting each customer and thanking them for their purchase.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Royal Early College High School
Brookshire, TX
05.2020

Skills

  • Bilingual
  • Customer Service Excellence
  • Staff Training
  • Conflict Resolution
  • Food and Beverage Service
  • Refunds and Exchanges
  • Strong multitasking
  • 4 years of proper cash handling procedures
  • Retail sales knowledge
  • Detailed-oriented
  • Safety handling food service
  • POS Systems
  • Time Management Skills
  • Reliability and Punctuality
  • Professional demeanor

Timeline

Cashier

University Of Texas At Austin Housing And Dining
10.2022 - Current

Server

Westminster
08.2022 - 10.2022

Assisted Living Server

Caydance Assisted Living And Memory Care
01.2021 - 08.2022

Seasonal Customer Representative

Michael Kors
11.2020 - 01.2021

Cashier

Asian Too Pan Asian Eatery
12.2018 - 12.2020

High School Diploma -

Royal Early College High School
Marisol Rios