Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

MARISOL ROSALY

Los Angeles,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Experience SpecialistFashion MerchandiserPlanning AssistantAssistant

Work Type

Full Time

Location Preference

On-Site
Location: Los Angeles, CA, US
Open to relocation: No

Salary Range

$75000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany Culture

Summary

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.

Overview

5
5
years of professional experience

Work History

Reservations Manager

HWood Group
01.2025 - 01.2026
  • Managed reservation operations for four high-volume restaurant concepts, coordinating guest flow and VIP bookings.
  • Led & trained a team of three reservationists, improving communication and workflow efficiency.
  • Partnered with management & floor teams to maintain seamless service and elevated guest experiences.

Maitre'd

The Nice Guy
01.2024 - 01.2025
  • Managed guest flow and seating strategy in a fast-paced, high-profile dining environment.
  • Delivered personalized service while maintaining brand standards and resolving guest issues.

Assistant Store Manager

Wolf & Badger
01.2021
  • Managed daily operations of the Soho retail location, leading the sales team while maintaining merchandising and visual presentation standards.
  • Partnered with Events and PR teams to execute in-store activations that increased customer engagement and sales.
  • Supported the onboarding of emerging designers and brands while maintaining merchandising standards, product presentation, and floor organization.
  • Collaborated with Social and Marketing teams to support brand visibility and drive store traffic.
  • Analyzed customer feedback and sales trends to inform product placement and in-store merchandising.

Customer Experience Specialist

Nordstrom Local Melrose
01.2023 - 01.2024
  • Delivered personalized client services, including styling support, order pickups, alterations coordination, & returns.
  • Built strong client relationships that encouraged repeat visits and brand loyalty.
  • Maintained operational efficiency in a high-volume retail environment while supporting client experience, store organization, and product flow.

Education

Bachelor of Science - Advertising and Marketing Communications

Fashion Institute of Technology
New York, NY
06-2021

Skills

  • Marketing & Customer Engagement: Customer Experience Management, Brand Development
  • Project Management: Event Planning & Coordination, Budget Management, Timeline Development
  • Creative Proficiencies: Content Creation and Strategy, Adobe Creative Suite (Photoshop, InDesign), Graphic Design
  • Technical Skills: Microsoft Office Suite, Data Analysis / Trend Forecasting, Social Media Marketing
  • Interpersonal Skills: Bilingual, Strong Communication, Collaboration, Problem Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Reservations Manager

HWood Group
01.2025 - 01.2026

Maitre'd

The Nice Guy
01.2024 - 01.2025

Customer Experience Specialist

Nordstrom Local Melrose
01.2023 - 01.2024

Assistant Store Manager

Wolf & Badger
01.2021

Bachelor of Science - Advertising and Marketing Communications

Fashion Institute of Technology
MARISOL ROSALY