Marisol Soto
Clarksville,TN
Summary
Experienced Team Leader with strengths in equipment checks, POS systems, lane coordination, and safety inspections. Known for dependable customer service and smooth daily operations.
Overview
2
2
Languages
32
32
years of professional experience
Work History
Team Leader
Washtopia
Clasksville, Tn
01.2024 - Current
- Led Washtopia wash bay team through daily service and customer support.
- Monitored equipment checks and reported maintenance issues to ensure operational reliability.
- Assisted guests with wash packages, memberships, and payment questions.
- Supervised lane flow and directed cars through wash operations.
- Enforced safety rules and organized work areas to uphold safety standards.
- Fostered positive work environment to enhance collaboration among team members.
- Delivered training to team members to improve performance and efficiency. and support to keep team members motivated and working toward objectives.
Cashier
Walmart
Clarksville, Tn
10.2023 - 03.2024
- Processed customer purchases at Walmart checkout lanes using POS register
- Scanned merchandise and verified pricing for accurate transactions
- Accepted cash, card, and digital payments at register
- Handled returns and exchanges following Walmart service procedures
- Kept checkout area clean, stocked, and ready for customers
- Bagged merchandise and organized purchases for customer pickup
Trainer
Dunkin' Donuts
Claskville, Tn
08.2022 - 01.2023
- Trained new team members on Dunkin' Donuts service standards and store procedures.
- Demonstrated coffee brewing, beverage preparation, and donut display routines.
- Instructed crew on register use, order accuracy, and guest service.
- Reinforced safety rules and workplace habits across Dunkin' Donuts operations.
- Documented all training activities including attendance records, feedback forms, surveys.
Sales Associate
AAFES
Claskville , TN
03.2021 - 04.2022
- Assisted Exchange customers with purchases and product questions.
- Operated cash register and point-of-sale system for transactions.
- Stocked shelves with merchandise and rotated inventory.
- Arranged sales floor displays following AAFES merchandising standards.
- Helped customers find specific products, answered questions, and offered product advice.
Assistant Manager
Mattress Firm
Queens, New York
02.1995 - 07.2020
- Supported mattress store operations and daily sales floor tasks.
- Coached associates on selling methods and customer service expectations.
- Helped customers choose mattress foundations and adjustable bases.
- Resolved customer issues with clear communication and professionalism.
Education
High School Diploma -
Academia Adventista
Puerto Rico02-1990
Skills
- Equipment checks
- POS systems
- Membership processing
- Lane coordination
- Safety inspections
- Customer service
- Problem solving
- Team building
- POS register
- Team leadership
- Customer relations
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Team Leader
Washtopia
01.2024 - Current
Cashier
Walmart
10.2023 - 03.2024
Trainer
Dunkin' Donuts
08.2022 - 01.2023
Sales Associate
AAFES
03.2021 - 04.2022
Assistant Manager
Mattress Firm
02.1995 - 07.2020
High School Diploma -
Academia Adventista