Marisol Topete

Directed daily activities of dining facility to enhance customer satisfaction and operational efficiency.

Oversaw supervisory staff and food service employees to ensure operational efficiency.

Organized staff scheduling to guarantee optimal coverage during operational hours.

Developed and implemented training sessions focused on food safety, sanitation practices, customer service excellence, and adherence to standard operating procedures.

Ensured compliance with health safety standards to maintain operational integrity.

Performed routine inspections to ensure adherence to cleanliness protocols and quality standards.

Executed inventory order placements and maintained optimal supply levels to support operations.

Implemented cost-effective strategies to minimize waste and enhance resource efficiency.

Facilitated collaboration among kitchen, scullery, salad bar, and serving teams.

Oversaw employee evaluations to assess performance and identify growth opportunities. Developed coaching strategies to enhance employee capabilities and team effectiveness. Managed performance assessments to drive employee engagement and productivity.

Conducted thorough investigations into incidents involving employee and customer concerns.

Ensured compliance with food safety regulations and maintained accurate records.

Oversaw labor cost management and budget allocation processes.

Reviewed and organized intake and assessment forms to maintain compliance with operational standards.

Compiled and maintained eligibility and diagnosis records to ensure compliance with regulatory standards.

Facilitated achievement of client-centered goals and objectives for each individual.

Compiled and generated monthly and quarterly monitoring reports.

Designed and implemented tailored behavioral support plans to address individual needs.

Recorded all incidents and compiled detailed notes for future reference.

Ensured accurate and organized housing and employment records to support client services.

Conducted follow-up communications with referrals to ensure engagement and satisfaction.

• Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
• Assisted clients in building successful job search strategies.
• Kept detailed records of individual histories, scores and documents.
• Worked with job seekers to determine job targets based on skills and personality.
• Helped determine possible vocations and build application documents.