Marisol Torres

Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities. Performed a variety of patient care activities at home including bathing, feeding, ambulation, grooming, preparing meals, light housekeeping, transportation to medical appointments and errands, companionship and vital sign monitoring.

Managed daily administrative tasks, such as answering phones, scheduling, collecting payments and bank deposits. Assisted in preparing quotes and invoices, ensuring accuracy and timely delivery to clients.

Processed insurance claims accurately and efficiently to minimize reimbursement delays. Reviewed patient accounts for discrepancies and resolved billing issues promptly. Answered phone calls from insurance companies and assisted the front desk for Spanish speaking patients as requested.

• Cash Department - Accounts Receivable: verified the EOB and post payments with correct code. Performed research and resolved all payment discrepancies for errors on explanation of benefits. Managed all reconciliation activities according to time frame as specified in a company procedure. Analyzed root causes and assisted in improving various reconciliation processes.
• Billing Department: Billing for commercial carriers for inpatient and outpatient rehab services, heavy data entry tasks, answering phones, faxing and copying documents, knowledge of UB, 1500 claims forms, CPT codes HCPC codes, ICD-9 and ICD-10 codes. Used Cerner to search medical records attached with a claim for Worker’s Compensation companies. Verified admit packet to verify patient information, recognized for a proven ability to efficiently process medical claims for major and private insurance carriers and Medicaid for different states.