MARISOL VAZQUEZ

• Greeting and Assisting Patients: Welcoming patients as they arrive, providing them with necessary forms, and assisting them with the registration process
• Collecting Patient Information: Gathering and accurately recording patient demographic information, medical history, insurance details, and any other required data
• Verifying Insurance Coverage: Contacting insurance providers to verify patient coverage, eligibility, and benefits
• Scheduling
• Appointments: Scheduling patient appointments, coordinating with healthcare providers, and ensuring efficient appointment management
• Explaining Policies and Procedures: Communicating hospital or clinic policies, procedures, and necessary consents to patients, ensuring their understanding and compliance
• Handling Patient Inquiries: Addressing patient inquiries, answering phone calls, and providing information about services, policies, and appointments
• Coordinating with Healthcare Staff: Collaborating with healthcare providers, nurses, and administrative staff to ensure smooth patient flow and timely care
• Maintaining Patient Records: Accurately entering patient information into electronic health record (EHR) systems, updating records as necessary, and ensuring data integrity
• Adhering to Privacy Regulations: Maintaining patient confidentiality and adhering to HIPAA (Health Insurance Portability and
• Accountability Act) regulations when handling patient information
• Resolving Issues: Resolving any issues or concerns related to patient registration, billing, or insurance, and escalating complex matters to the appropriate department or supervisor.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• I worked flexible hours across night, weekend, and holiday shifts.

Care giver

took care of my mother

• Greeting and Assisting Patients: Welcoming patients as they arrive, providing them with necessary forms, and assisting them with the registration process.

1. Collecting Patient Information: Gathering and accurately recording patient demographic information, medical history, insurance details, and any other required data.

2. Verifying Insurance Coverage: Contacting insurance providers to verify patient coverage, eligibility, and benefits.

3. Scheduling Appointments: Scheduling patient appointments, coordinating with healthcare providers, and ensuring efficient appointment management.

4. Explaining Policies and Procedures: Communicating hospital or clinic policies, procedures, and necessary consents to patients, ensuring their understanding and compliance.

5. Handling Patient Inquiries: Addressing patient inquiries, answering phone calls, and providing information about services, policies, and appointments.

6. Coordinating with Healthcare Staff: Collaborating with healthcare providers, nurses, and administrative staff to ensure smooth patient flow and timely care.

7. Maintaining Patient Records: Accurately entering patient information into electronic health record (EHR) systems, updating records as necessary, and ensuring data integrity.

8. Adhering to Privacy Regulations: Maintaining patient confidentiality and adhering to HIPAA (Health Insurance Portability and Accountability Act) regulations when handling patient information.

9. Resolving Issues: Resolving any issues or concerns related to patient registration, billing, or insurance, and escalating complex matters to the appropriate department or supervisor. 10. 10. Patient Scheduling: Managing the appointment schedule for OB and gynecological visits, including prenatal care, annual exams, and consultations.

11. Patient Registration and Check-In: Greeting patients, verifying their information, and assisting with the registration process. Collecting necessary forms, insurance details, and medical history.

12. Medical History Documentation: Accurately recording and updating patient medical history, including previous pregnancies, surgeries, medications, allergies, and any other relevant information.

13. Vital Signs Measurement: Taking and recording vital signs such as blood pressure, weight, and temperature, as required.

14. Assisting with Procedures: Providing support and assistance to the healthcare provider during procedures such as pap smears, colposcopies, and ultrasounds.

15. Patient Education: Providing patients with information on prenatal care, family planning methods, contraception options, and general women's health topics.

16. Laboratory Test Coordination: Facilitating the coordination of laboratory tests, such as blood work, urine tests, and genetic screenings. Ensuring appropriate specimen collection and timely delivery to the lab.

17. Prescription Management: Assisting with prescription refills, coordinating with pharmacies, and ensuring accurate documentation of prescribed medications.

18. Insurance Verification and Billing: Verifying patient insurance coverage, obtaining pre-authorizations for procedures, surgery scheduling with appropriate ICD9/ICD10, CPT codes and submitting accurate billing information.

19. Medical Records Management: Maintaining patient records, ensuring confidentiality and compliance with HIPAA regulations.

20. Organizing and filing documents, both electronically and in physical form.

21. Patient Follow-Up: Scheduling follow-up appointments, communicating test results, and coordinating referrals to other healthcare providers, as needed.

22. Office Administration: Assisting with general office duties, such as answering phone calls, managing correspondence, and maintaining inventory of supplies.

• Greeting and Assisting Patients: Welcoming patients as they arrive, providing them with necessary forms, and assisting them with the registration process
• Collecting Patient Information: Gathering and accurately recording patient demographic information, medical history, insurance details, and any other required data
• Verifying Insurance Coverage: Contacting insurance providers to verify patient coverage, eligibility, and benefits
• Scheduling Appointments: Scheduling patient appointments, coordinating with healthcare providers, and ensuring efficient appointment management
• Explaining Policies and Procedures: Communicating hospital or clinic policies, procedures, and necessary consents to patients, ensuring their understanding and compliance
• Handling Patient Inquiries: Addressing patient inquiries, answering phone calls, and providing information about services, policies, and appointments
• Coordinating with Healthcare Staff: Collaborating with healthcare providers, nurses, and administrative staff to ensure smooth patient flow and timely care
• Maintaining Patient Records: Accurately entering patient information into electronic health record (EHR) systems, updating records as necessary, and ensuring data integrity
• Adhering to Privacy Regulations: Maintaining patient confidentiality and adhering to HIPAA (Health Insurance Portability and
• Accountability Act) regulations when handling patient information
• Resolving Issues: Resolving any issues or concerns related to patient registration, billing, or insurance, and escalating complex matters to the appropriate department or supervisor
• Patient Scheduling: Managing the appointment schedule for OB and gynecological visits, including prenatal care, annual exams, and consultations
• Patient Registration and Check-In: Greeting patients, verifying their information, and assisting with the registration process
• Collecting necessary forms, insurance details, and medical history
• Medical History Documentation: Accurately recording and updating patient medical history, including previous pregnancies, surgeries, medications, allergies, and any other relevant information
• Vital Signs Measurement: Taking and recording vital signs such as blood pressure, weight, and temperature, as required
• Assisting with Procedures: Providing support and assistance to the healthcare provider during procedures such as pap smears, colposcopies, and ultrasounds
• Patient Education: Providing patients with information on prenatal care, family planning methods, contraception options, and general women's health topics
• Laboratory Test Coordination: Facilitating the coordination of laboratory tests, such as blood work, urine tests, and genetic screenings
• Ensuring appropriate specimen collection and timely delivery to the lab
• Prescription Management: Assisting with prescription refills, coordinating with pharmacies, and ensuring accurate documentation of prescribed medications
• Insurance Verification and Billing: Verifying patient insurance coverage, obtaining pre-authorizations for procedures, surgery scheduling with appropriate ICD9/ICD10, CPT codes and submitting accurate billing information
• Medical Records Management: Maintaining patient records, ensuring confidentiality and compliance with HIPAA regulations
• Organizing and filing documents, both electronically and in physical form
• Patient Follow-Up: Scheduling follow-up appointments, communicating test results, and coordinating referrals to other healthcare providers, as needed
• Office Administration: Assisting with general office duties, such as answering phone calls, managing correspondence, and maintaining inventory of supplies.

• Greeting and Assisting Patients: Welcoming patients as they arrive, providing them with necessary forms, and assisting them with the registration process.

1. Collecting Patient Information: Gathering and accurately recording patient demographic information, medical history, insurance details, and any other required data.

2. Verifying Insurance Coverage: Contacting insurance providers to verify patient coverage, eligibility, and benefits.

3. Scheduling Appointments: Scheduling patient appointments, coordinating with healthcare providers, and ensuring efficient appointment management.

4. Explaining Policies and Procedures: Communicating hospital or clinic policies, procedures, and necessary consents to patients, ensuring their understanding and compliance.

5. Handling Patient Inquiries: Addressing patient inquiries, answering phone calls, and providing information about services, policies, and appointments.

6. Coordinating with Healthcare Staff: Collaborating with healthcare providers, nurses, and administrative staff to ensure smooth patient flow and timely care.

7. Maintaining Patient Records: Accurately entering patient information into electronic health record (EHR) systems, updating records as necessary, and ensuring data integrity.

8. Adhering to Privacy Regulations: Maintaining patient confidentiality and adhering to HIPAA (Health Insurance Portability and Accountability Act) regulations when handling patient information.

9. Resolving Issues: Resolving any issues or concerns related to patient registration, billing, or insurance, and escalating complex matters to the appropriate department or supervisor. 10. 10. Patient Scheduling: Managing the appointment schedule for OB and gynecological visits, including prenatal care, annual exams, and consultations.

11. Patient Registration and Check-In: Greeting patients, verifying their information, and assisting with the registration process. Collecting necessary forms, insurance details, and medical history.

12. Medical History Documentation: Accurately recording and updating patient medical history, including previous pregnancies, surgeries, medications, allergies, and any other relevant information.

13. Vital Signs Measurement: Taking and recording vital signs such as blood pressure, weight, and temperature, as required.

14. Assisting with Procedures: Providing support and assistance to the healthcare provider during procedures such as pap smears, colposcopies, and ultrasounds.

15. Patient Education: Providing patients with information on prenatal care, family planning methods, contraception options, and general women's health topics.

16. Laboratory Test Coordination: Facilitating the coordination of laboratory tests, such as blood work, urine tests, and genetic screenings. Ensuring appropriate specimen collection and timely delivery to the lab.

17. Prescription Management: Assisting with prescription refills, coordinating with pharmacies, and ensuring accurate documentation of prescribed medications.

18. Insurance Verification and Billing: Verifying patient insurance coverage, obtaining pre-authorizations for procedures, surgery scheduling with appropriate ICD9/ICD10, CPT codes and submitting accurate billing information.

19. Medical Records Management: Maintaining patient records, ensuring confidentiality and compliance with HIPAA regulations.

20. Organizing and filing documents, both electronically and in physical form.

21. Patient Follow-Up: Scheduling follow-up appointments, communicating test results, and coordinating referrals to other healthcare providers, as needed.

22. Office Administration: Assisting with general office duties, such as answering phone calls, managing correspondence, and maintaining inventory of supplies.

• Operated cash register to record transactions accurately and efficiently.
• Facilitated and logged store opening, closing, and shift changes.
• Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
• Led cashiers and associates in providing thoughtful customer service.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Taught employees fundamentals of register use, merchandise scanning and customer service.
• Managed staffing levels to provide optimal support for cash register operations.
• Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
• Handled cash with high accuracy and took care to check bills for fraud.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Worked with floor team and managers to meet wide range of customer needs.
• Educated employees on register use, merchandising, and customer service.