Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Software
Languages
Websites
Timeline
Generic

Troy Castille

Ontario,Ca.

Summary

To utilize my technical knowledge and practical experiences along with my great personal and organizational skills to lead and motivate assigned workforce towards the achievement of organizational goals. Train management and peers in all position that I upheld. Bring top-notch skills in oral and written communication, active listening and analytical problem solving skills

Overview

29
29
years of professional experience
1
1
Certification

Work History

Load Desk Operator, Tower Agent

Delta Air Lines, Inc
10.2017 - Current
  • Making myself always available to train others and to help fellow employees and management by providing leadership to resolve conflicts; work together as a team to solve problems with internal and external organizations
  • Plan 30 flights daily for weight and balance for the safety of the customers and employee.
  • Supervised daily configuration activities and business systems operations.
  • Logged activities in tracking system to maintain accurate, timely records.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Substation Operator

Southern California Edison, Mira
01.2004 - 10.2017
  • Substation Knowledge of power system design and operations: I inspect, operate and maintain substations and various transmission, distribution and generation apparatus consistent with policies, procedures and safety regulations
  • Excellent written and oral communication is critical in this position as I provide System Operators as well as management outage information, necessary reports and or communicate unusual situations in the substations
  • I act independently during an emergency by performing duties in rapid succession involving switching and adjusting load and/or voltage
  • Making myself always available to train others and to help fellow employees and management by providing leadership to resolve conflicts; work together as a team to solve problems with internal and external organizations

Customer Service Supervisor

Graybar Electric
03.1996 - 01.2005
  • Efficiently handled customer calls
  • Used strong written and oral communication skills to ensure that customers understood invoices and product services.
  • Manage a team of 7 with scheduling and task to complete
  • Making myself always available to train others and to help fellow employees and management by providing leadership to resolve conflicts; work together as a team to solve problems with internal and external organizations

Education

Diploma - undefined

West Covina High School

High School Diploma -

West Covina High School
West Covina Ca
2010

undefined

Morningside College
1996

Some College (No Degree) -

Mt. San Antonio College
Walnut, CA

Skills

  • Self-Motivated
  • EMS
  • SAP
  • SCADA
  • Decision-Making
  • Flexible and Adaptable
  • Power Point
  • MS Office

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.

Certification

  • Accelerate Brand Competencies- Leading The Way Program; Delta Air Lines; September to December leadership class
  • Safety awards with Southern California Edison


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Software

Excel

Word

Power point

Languages

English
Native or Bilingual

Timeline

Load Desk Operator, Tower Agent

Delta Air Lines, Inc
10.2017 - Current

Substation Operator

Southern California Edison, Mira
01.2004 - 10.2017

Customer Service Supervisor

Graybar Electric
03.1996 - 01.2005

Diploma - undefined

West Covina High School

undefined

Morningside College

High School Diploma -

West Covina High School

Some College (No Degree) -

Mt. San Antonio College
Troy Castille