MARISOL VILLALBA
Chicago,IL
Summary
Motivated with 6 years of experience in retail. Recognized for surpassing goals and planned performance, and rewarded with continuous advancement during 6 year position.
Overview
21
21
years of professional experience
Work History
Packer Associate
High Performance Uniforms
6451 Main St.
08.2022 - Current
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
- Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Placed items into bags, boxes or other containers.
- Utilized adhesive labels and other materials to package items.
Store Manager
Discovery Clothing
Chicago, IL
08.2004 - 07.2012
- Advanced from customer associate to store manager.
- Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.
- Evaluated store associates regularly to spot and develop new leadership talent.
- Store Inventory
- Processing all incoming stock to be displayed on sales floor daily.
- Assisting customers with item selections
- Cash deposits
- Coin orders
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Completed point of sale opening and closing procedures.
- Coordinated schedules for subordinates and submitted payroll for processing to HR.
Education
GED - General Studies
St. Augustine College
Chicago, IL08.2000
Skills
- Ability with stocking and layout of Merchandise
- Customer service management
- Employee training and development
- Staff hiring
- Improve performance
- Knowledge with cash and accountability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Packer Associate
High Performance Uniforms
08.2022 - Current
Store Manager
Discovery Clothing
08.2004 - 07.2012
GED - General Studies
St. Augustine College