Marissa Billups
Portland
Summary
Experienced Accounts payable/receivable clerk with Data entry and 10-key skills. Strong accounting knowledge in multiple industries. Able to handle projects and clients/ departments while maintaining daily tasks. Proficient in Microsoft Dynamics, QuickBooks, word and excel. Able to prioritize and work independently while maintaining relationships with coworkers and clients.
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
18
18
years of professional experience
Work History
Server
Nannas Place
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Accounts receviable and payable clerk
Okada America Inc.
07.2012 - 10.2016
- Created all invoices and statements for customers
- Completed a monthly AR report for sales reps and managers
- Monthly expense reports
- Setting up cell phones and booking hotels for sales reps
- Entering all payables and completing for payment
- Collection calls and building relationships for payment arrangements
- Ordering all office supplies
- Assisting and creating reports for HR manager
- Presenting Aging reports to upper management and sales representatives
front office receptionist
Sulis Chiropractic
08.2008 - 07.2010
- Answered multi-line phones
- Scheduled appointments for patients
- Verified insurance
- Created new patient charts
- Collected payments
- End of day settlements
- Communicating with billing agency
- Assisted in reports for court documents
Makeup artist and customer service representive
10.2006 - 08.2008
- Scheduled appointments to apply makeup for upcoming events
- Set and met daily and monthly sales goals
- Answered provided information about the product
- Reviewed accounts and took customer orders
- Dealt with concerns and questions
- Worked in as a team to meet sales goals
Education
completed course in Excel -
01.2015
completed course in collections and laws -
01.2014
High School Diploma -
01.2000
Skills
- Energetic work attitude
- Collections
- Problem solver
- Policies and account changes
- Courteous demeanor
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Cash handling
Timeline
Server
Nannas Place
07.2023 - Current
Accounts receviable and payable clerk
Okada America Inc.
07.2012 - 10.2016
front office receptionist
Sulis Chiropractic
08.2008 - 07.2010
Makeup artist and customer service representive
10.2006 - 08.2008
completed course in collections and laws -
High School Diploma -
completed course in Excel -
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