Marissa Bodenrader
Tybee Island,GA
Summary
Adept at fostering patient recovery and enhancing customer experiences, I leveraged my problem-solving aptitude and exceptional communication skills at Young Physical Therapy and The Surfing Goat. My approach combines creative solutions with a goal-oriented mindset, significantly improving patient and client satisfaction without relying on numerical quantification.
Overview
2025
2025
years of professional experience
Work History
Intern
Young Physical Therapy
Physical Therapy Student Intern
Young Physical Therapy
Savannah, GA
06.2024 - Current
- Improved patient mobility by developing and implementing personalized physical therapy plans.
- Provided compassionate care during challenging rehabilitation processes, ensuring the highest levels of patient satisfaction.
- Conducted thorough evaluations of patient progress, adjusting treatment strategies as needed for maximum effectiveness.
- Enhanced patient recovery rates through consistent monitoring and timely adjustments to treatment plans.
- Developed expertise in various therapeutic modalities to address a wide range of conditions and ensure optimal results for each patient.
- Facilitated open communication between patients, caregivers, and healthcare providers to coordinate appropriate services and support systems effectively.
- Maintained detailed documentation of each session''s activities, outcomes, and areas requiring further attention for effective treatment progression.
- Educated patients on injury prevention, exercise techniques, and proper body mechanics to reduce future injuries.
- Worked closely with supervising physical therapists to ensure the highest level of care for each patient, incorporating feedback and guidance into daily practice.
- Implemented creative solutions for overcoming barriers to treatment adherence experienced by some patients due to physical or logistical limitations.
- Utilized strong interpersonal skills to build rapport and trust with patients, promoting a comfortable environment conducive to successful rehabilitation efforts.
- Increased patient adherence to home exercise programs by providing clear instructions and ongoing support.
- Demonstrated professionalism at all times while adhering strictly to ethical guidelines established by regulatory bodies within the field of physical therapy.
Barista
The Surfing Goat
Tybee Island, GA
11.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
Barista
Sweet Georgia Bakery
Americus, GA
08.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress Supervisor
Chamacos
Tybee Island, GA
05.2023 - 08.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
Education
Bachelor In Exercise Science - Physical Therapy
Georgia Southwestern State University
Americus, GASkills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Computer Skills
- Team Collaboration
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Attention to Detail
- Creative and Resourceful
- Outstanding communication skills
- Flexible Schedule
- Client Relationships
- Professionalism and Etiquette
- Complex Problem-Solving
- Research
- Presentations
- Social Media
- Scheduling
- Report Writing
- Job shadowing
- Recordkeeping
- Problem-solving aptitude
- Self Motivation
- Professionalism
- Effective Communication
- Time management abilities
- Time Management
- Analytical Thinking
Timeline
Physical Therapy Student Intern
Young Physical Therapy
06.2024 - Current
Barista
Sweet Georgia Bakery
08.2023 - 05.2024
Waitress Supervisor
Chamacos
05.2023 - 08.2023
Barista
The Surfing Goat
11.2022 - Current
Intern
Young Physical Therapy
Bachelor In Exercise Science - Physical Therapy
Georgia Southwestern State University