Marissa Bravo
Duarte,CA
Summary
Dynamic professional with a friendly demeanor and strong teamwork skills, experienced at Baldwin Park Animal Care Center. Proven ability to enhance customer satisfaction and train staff effectively. Adept at managing operations and providing exceptional service, while maintaining a positive environment. Skilled in data management and proficient in office software.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Lose Angeles Department of Animal Care and Control
Baldwin Park Animal Care Center
11.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed and cared for strays and unwanted animals, cleaned and disinfects all kennels and cat cages daily, including weekends and holidays, provided fresh food and water to the animals daily including weekend and holidays helped manage animals adoptions and surrenders.
Office Clerk
LA County Public Defender's Office, Pasadena
10.2021 - 03.2022
- Managed incoming and outgoing correspondence efficiently.
- Organized and maintained filing systems to enhance accessibility.
- Assisted in data entry using office software and databases.
- Updated client case information into our records database, including the uploading of CD/DVD content.
- Prepared the case to be sent to the archives.
- Typed bench warrant letters and mailed them to the clients.
- Answered phone call's and transferred those calls to the appropriate attorney.
- Picked up county mail in the clerk's office
- Assisted the public by finding out who the attorney is on their case and then contacting that attorney.
- Assisted with expungement appointment information for clients who call in or visit the office and waned to speak to a paralegal. Wrote down important in for mation abou to the client's case(s) and entered that information into an expungement database.
Proctor/Office Helper
Duarte Unified School District
08.2015 - 08.2017
- Supervised test administration to ensure compliance with established protocols.
- Monitored student behavior to maintain a focused testing environment.
- Assisted in preparing testing materials and setting up testing locations.
- Engaged with students to address questions and provide support during assessments.
- Helped staff members with answering calls, and prepared students ' attendances records , parents' information ,and school district information .Filing documents in proper folders.
- Monitored students' activity during recess and lunch breaks. Escorted the campus to ensure students safety.
Customer Service/Cashier Floor Supervisor
Ross Dress For Less
09.2016 - 01.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns to enhance satisfaction.
- Maintained organized cash register and ensured accurate cash handling procedures.
- Trained new staff on operational protocols and customer service standards.
- Met customer service goals and exceeded customer expectations.
Education
No Degree - Surgical Technology
CBD College
Los Angeles, CA01-2027
Duarte High School
Duarte, CA06-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Helpfulness
Timeline
Lose Angeles Department of Animal Care and Control
Baldwin Park Animal Care Center
11.2023 - 05.2024
Office Clerk
LA County Public Defender's Office, Pasadena
10.2021 - 03.2022
Customer Service/Cashier Floor Supervisor
Ross Dress For Less
09.2016 - 01.2017
Proctor/Office Helper
Duarte Unified School District
08.2015 - 08.2017
No Degree - Surgical Technology
CBD College
Duarte High School
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