Marissa Cappo
Frankford,DE
Summary
Highly experienced Medical Laboratory Scientist with 20 years in clinical laboratory operations and 5 years as a Cerner LIS Analyst, seeking to leverage extensive expertise in laboratory systems and data management to transition into an EPIC Beaker System Analyst role. Eager to apply extensive knowledge of laboratory processes and IT solutions to the EPIC Beaker platform, demonstrating a commitment to learning and adapting quickly to new technologies. Adept at cross-functional collaboration and problem-solving to support effective healthcare solutions
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operational Lead Tech – South Coastal Lab
Beebe Healthcare South Coastal Campus
01.2019 - Current
- Led the daily operations of the South Coastal Laboratory, catering to the needs of the Emergency Room, Cancer Center, and Millville outpatient site
- Established standard operating procedures to enhance inventory management, instrumentation maintenance, proficiency testing, and Quality Control plan, ensuring accurate patient results
- Integral member of the leadership team tasked with selecting and validating new instrumentation
- Key participant in the team responsible for coordinating and establishing the laboratory in anticipation of facility opening
- Subject matter expert who built, validated and maintained Roche Infinity and Sysmex WAM middleware that improved workflow
- Continued to serve as a resource for ongoing support and maintenance of the Cerner Pathnet LIS
- Prepared the lab for College of American Pathologist (CAP) inspection for Laboratory Accreditation
- Provide monthly departmental data to the Laboratory Quality Assurance program
- Introduced process improvements to uphold efficiency and productivity within the laboratory
- Designed and administered a comprehensive training program for onboarding new employees
- Accountable for evaluating staff competency through the creation of annual assessments and active participation in staff evaluations
- Sustain technical proficiency and competencies across Blood Bank (limited), Chemistry, Hematology, Microbiology (limited), and Urinalysis.
LIS User Analyst
Beebe Healthcare Laboratory
01.2015 - 01.2019
- Provided technical support for the Cerner Millennium PathNet and Cerner CoPath Plus systems, including user functionality, instrument interfaces, downstream interfaces and system issues
- Completed new test builds, functional changes and new instrumentation interfaces in collaboration with lab leadership, ensuring alignment with laboratory needs and operational goals
- Maintained comprehensive and organized documentation of system builds and changes to ensure clarity, compliance, and effective knowledge transfer
- Served as the primary lab analyst for Cerner projects including Advanced Barcode and Tracking, Millennium code upgrades, and the Transfusion Bridge application
- This included working in conjunction with various project teams and department system analysts, providing training and go-live support
- Designed and executed a training program for new team members
- Ensured LIS compliance with College of American Pathologists (CAP) standards for Laboratory Accreditation, and actively participated in CAP inspections at other hospitals
- Administered MediaLab Document Control software and Visiun Performance Insight lab analytics application, overseeing system functionality and performance.
Lead Tech – Chemistry Department and Cancer Center
Beebe Healthcare Laboratory
01.2001 - 01.2015
- Oversaw daily operations of the off-site Cancer Center Lab and the hospital Chemistry Department
- Developed SOPs, managed inventory, maintained instrumentation, conducted proficiency testing, and established a Quality Control program to ensure accurate patient results
- Acted as the Subject Matter Expert for the Chemistry Department during the Cerner PathNet transition project, overseeing the comprehensive build, interfacing, testing, and validation phases
- Led training sessions and provided go-live support to ensure a smooth transition and effective adoption of the new system by laboratory staff
- Collaborated closely with cross-functional teams to address issues, optimize workflows, and ensure the successful implementation of Cerner PathNet in the Chemistry Department
- Primary operator of Roche Chemistry analyzers that included building, validating and maintaining Data Innovations Middleware Instrument Manager software
- Introduced and managed the Biorad Unity Realtime Quality Control software, seamlessly interfaced with the Data Innovations server, ensuring smooth operation and accurate quality control processes
- Key member of the team that evaluated, selected and validated new tests and instrumentation to enhance lab services and increase lab revenue
- Prepared lab for CAP inspections and ensured accreditation compliance
- Provided monthly data to the Quality Assurance program and implemented process improvements
- Designed and executed training programs for new employees and conducted annual staff competency assessments
- Maintained technical proficiency across Chemistry, Hematology and Urinalysis.
Education
B.S., Medical Technology -
University of Delaware
Newark, DE05.1999
Skills
- Team Collaboration and Leadership
- Analytical Thinking
- Documentation And Reporting
- Excellent Communication
- Multitasking Abilities
- Attention to Detail
- Problem-Solving
- Validation
- Middleware
Certification
Medical Laboratory Scientist, MLS (ASCP)CM
Timeline
Operational Lead Tech – South Coastal Lab
Beebe Healthcare South Coastal Campus
01.2019 - Current
LIS User Analyst
Beebe Healthcare Laboratory
01.2015 - 01.2019
Lead Tech – Chemistry Department and Cancer Center
Beebe Healthcare Laboratory
01.2001 - 01.2015
B.S., Medical Technology -
University of Delaware
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