Marissa Casillas
Vista
Summary
Dedicated Health Care Aide at Best of Care Inc. with a proven track record in patient care and relationship building. Recognized for compassionate support and effective communication, ensuring patient comfort and safety. Skilled in electronic charting and maintaining HIPAA compliance, consistently delivering high-quality care and emotional support during critical times.
Overview
5
5
years of professional experience
Work History
Health Care Aide
Best of Care Inc.
Carlsbad, CA
08.2023 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to Number patients per shift by assisting with skincare, bathing, and toileting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Promoted a clean and safe environment by adhering to strict infection prevention protocols.
- Assisted with patient transfer and ambulation.
- Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Consistently received positive feedback from both patients and supervisors regarding quality of care provided.
Sales Associate
Intuitive Eye
Hesperia, CA
01.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Sultana High
Hesperia, CASkills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
- Companionship and emotional support
- Documenting behaviors
- End-of-life care
- Adaptable
- HIPAA compliance
- Electronic charting
- General housekeeping
- Organizational skills
- Active listening
- Task prioritization
- Progress tracking
- CPR/AED
Timeline
Health Care Aide
Best of Care Inc.
08.2023 - Current
Sales Associate
Intuitive Eye
01.2021 - 05.2022
Sultana High