Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Extracurricular Activities
Certification
Accomplishments
References
Timeline
Generic

Marissa Cloud

FL

Summary

I bring a proactive mindset, strong communication skills, and a passion for continuous improvement to every project. Whether working independently or with a team, I consistently deliver high-quality results that align with both immediate needs and long-term goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Student Worker

Saint Leo Wellness Center
San Antonio, FL
08.2024 - Current
  • Created flyers and promotional materials for upcoming events using graphic design software.
  • Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Greeted visitors and provided them with assistance.
  • Updated and recorded customer or client information to maintain accounts.
  • Collected payments, renewed memberships and resolved billing issues.
  • Conducted gym tours for prospective members, highlighting amenities and services.

Admissions Assistant

Life Care Center of Melbourne
Melbourne, FL
09.2023 - Current
  • Provided assistance for admissions of new residents
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Helped complete admissions packets and submitted paperwork to professionals for review and processing.
  • Prepared and distributed admissions materials such as brochures, pamphlets, applications.
  • Led tours for prospective residents and family members to show facilities and answer questions.
  • Completed day-to-day duties accurately and efficiently.

Receptionist

Life Care Center of Melbourne
Melbourne, FL
07.2022 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors and provided them with assistance.
  • Verified visitors' identification cards before allowing access to the building.

Student Worker

Cannon Memorial Library
San Antonio, FL
09.2023 - 04.2024
  • Scanned documents into the library's digital repository system.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
  • Inspected returned books for condition and due-date status and computed fines.
  • Answered patrons' questions and assisted in finding materials requested.
  • Sorted books, publications, and other items according to established procedures.

Education

Bachelor of Arts - Criminal Justice: Criminalistics

Saint Leo University
Saint Leo, FL
05-2026

High School Diploma -

Holy Trinity Episcopal Academy
Melbourne, FL
05-2023

Skills

  • Customer service
  • Effective communication
  • Computer proficiency
  • Reliability
  • Telephone operations
  • File management
  • Professional demeanor
  • Organizational skills
  • Attention to detail
  • Leadership experience
  • Team collaboration
  • Front desk operations
  • Time management
  • Public speaking

Hobbies and Interests

  • Photography
  • Animals
  • Traveling
  • Sports

Extracurricular Activities

National Art Honor Society, 2021 - Present National English Honor Society, 2021 - Present National Honor Society, 2021 - 2023 Photography Club, 2019 - 2023 Varsity Girls Basketball, 2017 - 2023, Captain grades 7th - 10th, 12th, 2020 - 2021 Girls Varsity Basketball MVP Lifetime High School Community Service Hours, 340:38, 2017 - Present Saint Leo University Honors, 2024 - Present

Certification

  • American Red Cross Certified: CPR/AED

Accomplishments

  • 340:38 Community Service Hours

References

References available upon request.

Timeline

Student Worker

Saint Leo Wellness Center
08.2024 - Current

Admissions Assistant

Life Care Center of Melbourne
09.2023 - Current

Student Worker

Cannon Memorial Library
09.2023 - 04.2024

Receptionist

Life Care Center of Melbourne
07.2022 - Current

Bachelor of Arts - Criminal Justice: Criminalistics

Saint Leo University

High School Diploma -

Holy Trinity Episcopal Academy

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