Marissa Delgado
Olympia,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
1:1 Behavioral Aide
Maxim staffing
09.2023 - Current
- Work 1:1 with a specific special needs child to help them achieve their behavioral and educational goals
- When child is absent, help with classroom support to aid other children with activities/course work
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Utilized curriculum with life-based approach.
- Assisted in developing and implementing Individual Education Plans for students with disabilities.
Receptionist
Union Ave Veterinary Hospital
10.2022 - 08.2023
- Create profiles and accounts for new customers
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensure payments are made and up to date
- Assist clients in scheduling all forms of appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Manage medication for clients when filled and ready for pick up
Warehouse associate
Amazon
09.2021 - 10.2022
- Work efficiently to finish orders and keep up with quota
- Work with multiple systems to input orders and move items
- Use different warehouse tools to move items such as a pallet jack
- Learn the warehouse layout to use best routes to move items.
Para-educator
Bowman creek elementary
09.2021 - 04.2022
- Work in a team environment to teach special education students
- Teach children basic skills in small group settings and large group settings
- Use creative skills to create learning tools for student activities
- Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
- Assisted teachers in preparing materials for lessons and activities.
Customer Service Representative
Pirate Staffing
12.2019 - 09.2021
- Manage payroll for all employees (up to 100-200 employees)
- Utilize worker talents to find them employment
- Responsible for maintaining great relationships with customers and employees
- Handle all incoming and outgoing calls and emails.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Retail sales and personal styling
Nordstrom
07.2015 - 12.2019
- Utilize product knowledge to best assist customer in their search for clothing items and accessories
- Personal shopping appointments to give customers individualized attention
- Money management skills for opening and closing duties
- Lead team as a veteran to guide new trainees through the Nordstrom way of customer service
- Assisted with key inventory and management
- Managed team of employees and worked with them to resolve any issues that arose.
Education
BACHELOR OF ARTS - SPECIAL EDUCATION AND ELEMENTARY EDUCATION
WGU
04.2024
ASSOCIATES DEGREE - Direct Transfer degree
PIERCE COLLEGE
08.2014
Skills
- Proficient in office software systems
- Customer service professional
- Time management abilities
- Team Collaboration
- Sales experience
- Behavioral assessment
- Data Collection
- Analytical Skills
- Adaptability and Flexibility
- File Organization
- Scheduling
References
- Anne Gayman, Principal, Bowman creek elementary, 253-218-8657
- Gabrielle Kaspar, Resource room teacher, gkasperplack@osd.wednet.edu
- Rose LeClef, Client Communication Manager, 253-228-0296
Timeline
1:1 Behavioral Aide
Maxim staffing
09.2023 - Current
Receptionist
Union Ave Veterinary Hospital
10.2022 - 08.2023
Warehouse associate
Amazon
09.2021 - 10.2022
Para-educator
Bowman creek elementary
09.2021 - 04.2022
Customer Service Representative
Pirate Staffing
12.2019 - 09.2021
Retail sales and personal styling
Nordstrom
07.2015 - 12.2019
BACHELOR OF ARTS - SPECIAL EDUCATION AND ELEMENTARY EDUCATION
WGU
ASSOCIATES DEGREE - Direct Transfer degree
PIERCE COLLEGE
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