Dedicated people leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality, adherence to safety measures, and quality.
Hi, I’m
Marissa Delgado
San Jose,CA
Summary
Overview
9
years of professional experience
4
Certification
1
Language
Work History
Thermo Fisher ScientificPleasanton, CA
Supervisor, DNA Primer Manufacturing Operations
06.2022 - Current
Job overview
- People leader under Life Technologies Corporation, ISO 13485:2016 - pertaining to the design, research, development, manufacture, distribution and servicing of consumables, kits, assays, and oligo related products for life sciences research and in vitro diagnostic purposes
- Coordinated and relayed daily Tier 0.5, 1, and 2 meetings with Rapid Value Stream leaders
- Established a virtual Tier 0.5 board that is shared amongst multiple cross-functional Custom Primers teams and shifts to improve overall communication across all teams
- Improved overall team retention and engagement by establishing "Team Building Thursdays" during Tier 0.5 meetings, creating interactive activities to build morale, and help fine-tune operator related skills in the lab through fun and interactive based knowledge checks
- Orchestrated insightful analyses of key metrics such as Safety Score, On-Time Shipment, and Customer Allegiance Scores, effectively communicating intricate technical information to diverse stakeholders
- Established a newly improvised failure investigation team by coordinating meetings with subject matter experts, outside resource groups, and established a new team structure for better coordination of the failure investigation assignments, improving overall investigation closures by 20% and improving overall first-pass yield
- Assisted and coordinated with supervisors to review open orders and following up with the ordering planners, planned shift headcount adjustments, assisted with the recruiting process for contingent workers, and supported as
stand-in for supervisor in meetings for NPI project implementations - Established and coordinated meetings with team leaders and supervisors from
cross-functional laboratories to update and track training matrices for all day
shift direct reports - Coordinated with three other day shift team leaders as stand-in supervisors when supervisor was on extended time-off
- Directed a team of eight adept professionals across Synthesis, Cleavage and Deprotection (Desalt), and Configuration laboratories, providing tailored mentorship to foster individual growth aligned with organizational goals
- Identified as the Lead Area Safety Representative for the entire Custom Primers cDNA lab
- Coordinated and executed monthly safety meetings with the other lab safety representatives, as well as conducted thorough Root Cause and Countermeasure (RCCM) meetings to further investigate and address incidents, injuries, and near misses
- Appointed as the team representative for the site's Safety Committee
- Identified as the team leader and coordinator for the Cerberus (C1) synthesizer calibration team
- Coordinated, led, and participated in three Kaizen-styled process improvement projects
- Participated in the idea generation and data collection for the site's on-boarding project to improve the overall experience and rating of the on-boarding experience
- Identified, coordinated, and led the C1 workflow optimization project to improve and standardize the training and overall workflow for C1 synthesis. Project outcome helped our team effectively plan and meet a project deadline for an order of 600,000 oligos, while being able to simultaneously maintain the daily anticipated output in all other cross-functional laboratory areas.
- Identified, coordinated, and led the C1 Calibration project to improve overall calibration time and maintenance schedule, resulting in significant time savings of over 200 hours annually for the Custom Primer lab.
- Supported, facilitated, and oversaw the manufacturing testing plans for other small process improvements projects led by fellow colleagues around the site
City Of San JoseSan Jose, CA
Recreation Leader (Part-Time)
06.2015 - Current
Job overview
- Assumed responsibility for performing a variety of administrative and operational duties in support of the assigned program area
- Assisted with marketing efforts by creating promotional materials for events and programs.
- Created, coordinated, and managed a short-termed community, pilot programs during the summer. Pilot programs had helped establish extremely successful, large scale, city-wide events and programs such as VillaCalleSJ, VivaParks, and other activations around San Jose
- Performed a variety of duties in support of the city’s recreational programs serving individuals of all ages and abilities
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
- Provided a safe environment among participants at a park, playground, sports field, or recreation center
- Assisted with smooth and efficient transitions between arrival, room periods, activities, field trips, snacks and departures.
- Reviewed the condition of facilities to ensure they were clean and free of any hazards
- Managed daily operations of recreational facilities.
- Responded to clients’ requests, comments, and complaints
- Engaged and interacted with community members during tabling events
- Assisted with performing a variety of COVID-19 relief roles at housing shelters
Thermo Fisher ScientificPleasanton, CA
Senior Formulation Technician, DNA Primer Manufacturing Operations
12.2021 - 06.2022
Job overview
- Identified as a subject matter expert for 3 laboratory areas: Synthesis, Cleavage and Deprotection, and Configuration
- Appointed as the back-up lead for the day shift team
- Extensive experience in preparing reagents essential for DNA primer synthesis, including buffers, enzymes, nucleotides, and other chemical components
- Strong understanding of chemical properties, interactions, and compatibility to select appropriate raw materials and solvents for reagent preparation while adhering to safety guidelines
- Trained in Root Cause-Countermeasure (RCCM) and Kaizen Event experience aimed to target recurring issues while involving stakeholders and subject matter experts to implement solutions
- Collaborated with Subject Matter Experts and other resource groups such as Engineering Services, IT personnel, and Manufacturing Sciences to provide general and technical support to ensure proper production flow
- Tracked material inventory and expirations dates through SAP Software Solutions applications
- Ensured all newly hired employees underwent the proper on-boarding and training by having bi-weekly check-ins with the trainer and trainee, as well as coordinated training plans with supervisor and respective team leaders
- Continued volunteer support as an ASR and designated safety team liaison for the weekly site Tier 2 safety meetings.
Thermo Fisher Scientific (Contracted through Mindlance Inc.)Pleasanton, CA
Formulation Technician I, DNA Primer Manufacturing Operations
11.2020 - 12.2021
Job overview
- Prepared oligonucleotide primer samples, collected data involving mass, optical density, and intensity
- Appointed as one of the back-up leads to facilitate team leader tasks during the team leaders leave of absence
- Experienced working independently and in a team environment with a broad cross-section of people and organizations, and meeting schedules
- Fostered harmonious cross-lab collaboration to ensure the seamless cross-functional flow and on-time delivery of oligos to customers
- Trained and facilitated Failure Investigation meetings and discovered trends to mitigate and spearhead pragmatic resolutions
- Investigated failure trends and identify root causes of failures depending on artifact/ impurity presence, instrument malfunctions, solvent quality, operator errors
- Implemented time savings through the development of a failure investigation reference sheet to standardize and improve the failure investigation process
- Performed calibration / Total Preventative Maintenance of instruments, retrainings to remove discrepancies in work process and increase FPY/OTS
- Joined the Cerberus (C1) calibration team and implemented process improvement ideas to better track failure patterns experienced on the C1s
- Volunteered as an ASR and participated as the safety team liaison for the site wide Tier 2 safety meetings, relaying updates to the team and EHS.
Jennifer Baron, MD Dermatology and MOHS SurgerySan Jose, CA
Administrative Medical Assistant
11.2019 - 02.2020
Job overview
- Performed front desk administrative duties such as checking patients in and out, scheduling appointments, compiled medical records and charts, fielded phone calls, maintained communication with pharmacies and other contracted medical sales representatives, and relayed information from the doctor to the patient
- Performed back office administrative duties such as maintaining and organizing product inventory, and maintaining office cleanliness according to HIPAA and OSHA compliance
- Assisted with product education, promotion, and sale of doctor's personal skin care line of products.
Education
University of California, Merced
Bachelors of Science, Biological Sciences
05.2019
University Overview
Skills
- Proficient with Microsoft Office applications
- Familiar with SAP D50 procurement system
- Familiar with BI launchpad software
- Trained and familiar with Trackwise
- Trained and familar with Oracle Cloud PLM
- Trained in Good Documentation Practices
- Performance Evaluations
- Problem-Solving
- Safety processes and procedures
- Overseeing Daily Activities
- SOP Adherence
- Teamwork and Collaboration
- Onboarding and Orientation
- Effective Communication
- Organizational Skills
- Self Motivation
- Adaptability
- Relationship Building
Certification
- Certified in Medical Terminology - Evergreen Valley College, May 2020
- Certified in the 8-Step Practical Process Improvement method
- Certified Professional Makeup Artist - Beauty Innovations, April 2024
- Certified in Standardized Emergency Management System (SEMS G606) Online Course - CalOES, City of San Jose
Languages
Spanish
Native/ Bilingual
Affiliations
Affiliations
- Certified professional make-up artist with on-set film and bridal experience
- Active alumni for collegiate non-profit organization
Accomplishments
Accomplishments
- COVID-19 Response Recognition Award - City of San Jose, Department of Housing
References
References
References available upon request.Work Preference
Work Type
Part TimeFull TimeWork Location
HybridRemoteImportant To Me
Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsCompany CultureTimeline
Supervisor, DNA Primer Manufacturing Operations
Thermo Fisher Scientific
06.2022 - Current
Senior Formulation Technician, DNA Primer Manufacturing Operations
Thermo Fisher Scientific
12.2021 - 06.2022
Formulation Technician I, DNA Primer Manufacturing Operations
Thermo Fisher Scientific (Contracted through Mindlance Inc.)
11.2020 - 12.2021
Administrative Medical Assistant
Jennifer Baron, MD Dermatology and MOHS Surgery
11.2019 - 02.2020
Recreation Leader (Part-Time)
City Of San Jose
06.2015 - Current
University of California, Merced
Bachelors of Science, Biological Sciences
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