Marissa Dillon
Cocoa,USA
Summary
Provided massage therapy services to clients, prioritizing their comfort and overall health and muscular issues. Collaborated with team members to improve service delivery and enhance client experiences. Acquired hands-on experience with over 100 hours in clinical settings, applying knowledge of musculoskeletal issues to meet client needs. Worked directly with clients to address muscular and skeletal concerns and assisted in resolving office or restaurant challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist (LMT)
Spine Center Of Brevard
Merritt Island, FL
06.2024 - Current
- Achieved client satisfaction by guiding them to suitable therapy routes for their needs.
- Resolved unexpected challenges during massage sessions through adaptive thinking.
- Maintained high hygiene standards by consistently sanitizing all equipment each day.
- Daily SOAP notes for each client
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Assisted Chiropractors in developing and implementing individual treatment plans.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Server/Bartender
Pub Americana
Cocoa, FL
12.2023 - 06.2024
- Assisted customers with drink selections and order placements. Supported bartenders in preparing cocktails and serving beverages. Maintained cleanliness and organization of service areas.
- Welcomed guests and facilitated comfort by presenting available seating options.
- Streamlined order communication by memorizing customer requests and relaying them to bartender efficiently.
- Facilitated timely delivery of drink orders and meal necessities for guests.
- Facilitated problem-solving initiatives during high-pressure events, ensuring smooth operations amidst short staffing and fully booked nights.
- Executed promotional strategies through targeted social media posts and effective word-of-mouth campaigns.
- Introduced innovative concepts to enhance business growth and sustainability in live music sector.
Host
Pub Americana
Cocoa, FL
04.2023 - 12.2023
- Welcomed and seated guests to ensure a positive dining experience.
- Oversaw and coordinated large party accommodations to ensure seamless guest experiences.
- Addressed and resolved customer issues to enhance satisfaction and loyalty.
- Managed table turnover by efficiently clearing and resetting dining areas.
- Documented and managed customer reservations efficiently.
- Managed incoming phone calls to ensure efficient communication and customer service.
- Supported servers by providing timely assistance during peak service hours.
Front Desk Cashier
Stumpy’s Hatchet House
Cocoa, FL
04.2021 - 10.2023
- Executed opening and closing procedures to ensure operational efficiency, including cash counting procedures.
- Oversaw management of large groups of guests while providing support to team members as needed.
- Managed inventory levels to ensure merchandise remained well-stocked and organized.
- Enforced safety regulations by presenting rules to guests and monitoring compliance at all times.
- Managed beer and wine service to guests, ensuring prompt and courteous delivery.
Licensed Massage Therapist
First Health Chiropractic
Melbourne, FL
02.2022 - 04.2023
- Oversaw patient support operations, collaborating with chiropractor to address daily needs. Managed patient setup on EMS decompression machine, traction, and hydro-massage bed.
- Administered therapeutic massage and mild stretching to enhance patient relaxation and mobility during treatment sessions.
- Oversaw daily office operations by managing phone communications, patient check-ins, and filing systems. Facilitated efficient paperwork processes. Maintained accurate daily SOAP notes for patient records.
Licensed Massage Therapist
Titusville Accident & Injury Center
Titusville, FL
07.2021 - 10.2021
- Facilitated stretching and range of motion (ROM) therapies for recent auto accident victims.
- Assisted patients with daily therapy sessions. Set up traction beds for EMS treatments. Educated patients on using take-home EMS units.
- Documented daily SOAP notes for each patient.
Licensed Massage Therapist/Chiropractic Assistant
USA Pain Relief and Wellness
Rockledge, FL
04.2019 - 06.2021
- Lead Massage Therapist supporting chiropractor in the daily needs of patients recovering after an auto accident, as well as maintaining wellness in chiropractic patients. Specializing in Trigger Point, as well as Swedish and sports massage.
- Working as a chiropractic assistant I am very comfortable using electro muscular simulation, ultrasound, and assisting with stretches and exercises. Able to assist in signing patients out, answering phones and intake of patient forms as well.
Kennel Attendant
ANIMAL HOUSE
Jacksonville, NC
08.2019 - 10.2019
- Taking care of dogs and cats. cleaning cages, taking animals out of cage and taking it for walks or to specified areas for play times or bathroom breaks, replenishing food supplies and water in the bowls and offering personalized attention to each of the animals. When needed administering medicines or treatment and reporting on the animal’s condition to the owner or veterinarian.
Licensed Massage Therapist
Hand and Stone Massage and Facial Spa
Melbourne, FL
10.2017 - 07.2018
- Assisted clients in identifying suitable therapy options to address their concerns.
- Reacted promptly to resolve issues during massage sessions.
- Adhered to established massage protocols and maintained cleanliness of all equipment daily.
- Assisted clients with hot stone couples massage and provided hand and foot scrubs.
- Documented daily soap notes for each client to ensure comprehensive care and treatment tracking.
Education
Technical School - Massage therapy
Florida College of Natural Health
Maitland, FL03-2017
High school or equivalent - undefined
Cocoa Beach Junior/Senior High School
01-2014
Skills
- Serving Experience
- Time management
- Problem resolution
- Cash handling
- Guest services
- POS
- Restaurant experience
- Bartending
- Fast learner
- Trigger Point Therapy
- Swedish Massage
- Anatomy knowledge
- Animal care
- Kennel experience
- Time Management
- Medical Terminology
- Physiology knowledge
- Cleaning Experience
- Documentation review
Certification
- Licensed Massage Therapist
- Massage Therapist
- Massage Therapy License
Timeline
Licensed Massage Therapist (LMT)
Spine Center Of Brevard
06.2024 - Current
Server/Bartender
Pub Americana
12.2023 - 06.2024
Host
Pub Americana
04.2023 - 12.2023
Licensed Massage Therapist
First Health Chiropractic
02.2022 - 04.2023
Licensed Massage Therapist
Titusville Accident & Injury Center
07.2021 - 10.2021
Front Desk Cashier
Stumpy’s Hatchet House
04.2021 - 10.2023
Kennel Attendant
ANIMAL HOUSE
08.2019 - 10.2019
Licensed Massage Therapist/Chiropractic Assistant
USA Pain Relief and Wellness
04.2019 - 06.2021
Licensed Massage Therapist
Hand and Stone Massage and Facial Spa
10.2017 - 07.2018
Technical School - Massage therapy
Florida College of Natural Health
High school or equivalent - undefined
Cocoa Beach Junior/Senior High School