Marissa Dobbs
Blooming Grove,TX
Summary
Transformational leader and problem solver with strong supervisory and team-building skills. Experienced in implementing training and engagement strategies that enhance employee performance and drive organizational success. Demonstrates adaptability and a strong work ethic while effectively managing responsibilities independently.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Kennel Technician
Caine Country Club “The Ranch”
Ennis, Texas
07.2024 - Current
- Provided daily care for dogs, ensuring their health and well-being.
- Maintained cleanliness of kennel facilities to promote a safe environment.
- Assisted in feeding and administering medication to various dog breeds.
District Service Lead- Altman Plants
Altman Specialty Plants, LLC.
Corsicana, Texas
02.2020 - 08.2023
- Developed and implemented merchandising strategies to maximize sales in designated stores.
- Planned, organized and executed promotional activities within the area of responsibility.
- Created weekly and monthly reports to track product performance, store visits and other relevant data points.
- Organized regular training sessions for store personnel on new products and services.
- Managed a team of merchandisers responsible for setting up displays according to company guidelines.
- Assisted customers with queries related to product availability or ordering processes when necessary.
Shipping and Receiving Clerk
Navarro Regional Hospital
Corsicana, Texas
10.2018 - 03.2020
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Monitored inventory levels and re-ordered supplies when necessary.
- Operated computers to access information related to shipping activities.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Delivered all stock throughout the hospital on a daily basis.
Customer Service Representative
Northland Communications
Corsicana, TX
07.2017 - 01.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Caregiver
Bright Horizons Daycare
Corsicana
07.2015 - 10.2015
- Supervise and monitor the safety of children in their care
- Prepare meals and organize mealtimes and snacks for children
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime.
Office Manager
Lone Star Aggregates, LLC
Richland
08.2012 - 03.2013
- Office manager, scales operator, and dispatcher
- Overseeing the work of all employees to ensure they work productively
- Social with customers to confirm quality and quantity of product.
Soft Lines Manager
Gander Mt.
Corsicana
07.2010 - 07.2012
- Managed apparel, camping, and footwear inventory to support sales and optimize product availability
- Monitored product updates and trends to provide informed recommendations to customers
- Have a working knowledge of all gear
- Built rapport with customers to enhance product experience and satisfaction
Education
Some College - Theater Education
Lubbock Christian University
Lubbock, TXSome College - Theater
Navarro College
Corsicana, TXHigh school diploma or GED -
Corsicana High School
Corsicana, TX 08.2004 - 05.2007
Skills
- Animal Care Focus
- Customer Service
- Staff Training and Development
- Staff Supervision
- Team Collaboration
- Inventory Management
- Resource Allocation
- Attention to Detail
- Multitasking skills
- Calm Under Pressure
- Relationship Building
- Software proficiency
- Lesson planning
Certification
Driver's License
Assessments
Customer Service Skills, Proficient, 09/01/18, Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Timeline
Kennel Technician
Caine Country Club “The Ranch”
07.2024 - Current
District Service Lead- Altman Plants
Altman Specialty Plants, LLC.
02.2020 - 08.2023
Shipping and Receiving Clerk
Navarro Regional Hospital
10.2018 - 03.2020
Customer Service Representative
Northland Communications
07.2017 - 01.2018
Caregiver
Bright Horizons Daycare
07.2015 - 10.2015
Office Manager
Lone Star Aggregates, LLC
08.2012 - 03.2013
Soft Lines Manager
Gander Mt.
07.2010 - 07.2012
High school diploma or GED -
Corsicana High School
08.2004 - 05.2007
Some College - Theater Education
Lubbock Christian University
Some College - Theater
Navarro College