Marissa Epler
Bethlehem,PA
Summary
Ambitious professional with a background in customer service and clerical operations. Excels at communication and interpersonal skills. Highly organized, cooperative, and capable of managing multiple responsibilities. Devoted to improving work environments through taking initiative and exhibiting a positive attitude.
Overview
7
7
years of professional experience
Work History
Library Clerk
Bethlehem Area Public Library - BAPL Coolidge
07.2019 - Current
- Responsible for the circulation of books.
- Communicate with patrons in person, and over the phone.
- Inform patrons of the library's policies and procedures.
- Provide outreach to patrons.
- Assist with shelving and cleanliness of the library.
- Answer reference questions.
- Manage patron library card accounts.
- Create and conduct library programs.
Life Enrichment Assistant
The Vero at Bethlehem
12.2024 - 05.2025
- Implement individual and group activities that promote residents' social, emotional, and physical well-being.
- Drive residents' interest in upcoming activities and events.
- Escort residents on trips.
- Scan and print out documents.
- Deliver newspapers and mail.
- Sing and play instruments during musical performances.
Activities Assistant
The Birches of Lehigh Valley
05.2024 - 08.2024
- Implement individual and group activities that promote residents’ social, emotional, and physical well-being.
- Drive residents’ interest in upcoming activities and events.
- Escort residents on trips.
- Scan and print out documents.
- Deliver newspapers and mail.
- Sing and play instruments during musical performances.
Administrative Assistant/Front Desk Receptionist
The Birches of Lehigh Valley
03.2024 - 05.2024
- Greet all visitors and residents.
- Answer and direct phone calls.
- Receive, sort, and distribute mail.
- Conduct data entry.
- Scan and print out documents.
Education
Associates - Sociology
Northampton Community College
Bethlehem, PA05-2023
High School Diploma -
Freedom High School
Bethlehem, PA06.2021
Skills
- Written and oral communication
- Organizational skills
- Customer service
- Administrative support
- Data entry
- Digital literacy
- Problem-solving
Extracurricular Activities
Pit Orchestra, Freedom High School - Participant 2018 and 2019
East Hills Moravian Church - Events Volunteer 2018
Timeline
Life Enrichment Assistant
The Vero at Bethlehem
12.2024 - 05.2025
Activities Assistant
The Birches of Lehigh Valley
05.2024 - 08.2024
Administrative Assistant/Front Desk Receptionist
The Birches of Lehigh Valley
03.2024 - 05.2024
Library Clerk
Bethlehem Area Public Library - BAPL Coolidge
07.2019 - Current
Associates - Sociology
Northampton Community College
High School Diploma -
Freedom High School