Marissa Fernandes
Wilmington,DE
Summary
Accomplished Global Accounts Receivable Representative and Delaware Corporate Filer at CSC, adept at streamlining processes and enhancing systems, significantly improving efficiency. Experienced in utilizing various company platforms, Microsoft Excel and Oracle, with a strong foundation in teamwork, communication, and problem-solving. Demonstrated ability to maintain precise records and foster client relationships, ensuring timely dispute resolution and process improvements.
Overview
9
9
years of professional experience
Work History
Global Accounts Receivable Representative
CSC
09.2019 - Current
- Facilitated smooth audits through meticulous record-keeping and prompt provision of requested documentation.
- Took the lead with deposit invoices and drove internal conversations to understand and properly address both internally and externally.
- Maintained strong client relationships through clear communication and timely resolution of disputes.
- Trained colleagues in new practices, fostering a culture of continuous improvement.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel and Oracle software to manage invoices and payments.
- Worked as initial test subject for remote access, using personal equipment
Delaware Corporate Filer
CSC
03.2016 - 09.2019
- Improved physical and digital filing systems with enhancements to process; helped roll out DEUpload and Go platform
- Followed security protocols to protect sensitive and proprietary information
- Acted as a liaison to the Delaware tax board assisting in overall customer experience
- Trained all filers, helped pen new training documents, and update existing processes to continue to meet the ever changing legal landscapes
- Time sensitive work handled in a thorough and efficient manner
- Supported office staff by locating and providing necessary documents in a timely manner, increasing workflow efficiency.
Skills
Teamwork and Collaboration
Process Improvements
Effective Communication
Precision and Accuracy
Time management abilities
Problem-Solving
Goal Setting
Proactive and Self-Motivated
Timeline
Global Accounts Receivable Representative
CSC
09.2019 - Current
Delaware Corporate Filer
CSC
03.2016 - 09.2019
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